Claims Administrator

Job Type:Full Time
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At AIA Australia and New Zealand,

our purpose is to make a difference in people’s lives through our customer value proposition centred on Life, Health and Wellness .

Our vision is to champion Australia and New Zealand to be the healthiest and most protected nations in the world.

Our firm belief is that by following our operating philosophy of doing the right thing, in the right way with the right people, the results will come.

AIA Careers

We currently have an exciting opportunity to build on your experience and career with AIA Australia as a Claims Administrator. Reporting to the Team Leader, this role will provide end to end administrative support for the Group Claims department.

You will provide administrative support to corporate and master trust clients by assisting assessors in gathering information, data entry, notifying trustees of decisions as well as responding to claimants and clients online inquiries. This role will suit a career driven individual who is looking to take the next step in their insurance career.

You will have an enthusiastic customer service style with solid administration experience, across the insurance industry is highly regarded. Your high attention to detail along with strong organisational and systems knowledge will see you excel in this role.

Healthier, Longer, Better Lives

At AIA Australia and New Zealand, wellbeing is at our core. We understand that healthy employees are happy employees. That’s why we have a culture of care that promotes wellbeing and flexibility including fruit box deliveries, recharge days, flexible work arrangements and an AIA Vitality membership (including a FitBit!).

We focus on career development, people development and leadership capability, so that you’ll be nurtured and have every opportunity to reach your full potential.

We recognise your efforts and hard work because we understand that everyone in our AIA family is important. When people feel valued, they become more productive and satisfied, and we want you to feel inspired every day.

We’re an equal opportunity employer that embraces and values diversity and inclusion in our workforce.

For more information please contact: