Technology Analyst

Job Type:Full Time
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About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 45 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

**Role:**DevOps Engineer


Supports the build, test, deployment and operation of software, helps break down epics into user stories


  • Assist Product Owner in the definition of user stories
  • Determine how these user stories should be developed with support from the Team Engineer - Senior Lead
  • Size these user stories with support from the Team Engineer - Senior Lead
  • Actively participate in team ceremonies and continuous improvement activities such as Sprint Planning, Daily Standup, Backlog Refinement, Retrospective and Sprint Reviews
  • Responsible for writing code and working with fellow DevOps Engineers to ensure its quality
  • Adhere to the team’s Definition of Done
  • Ensure there is appropriate configuration management for software changes (e.g. daily code check-in)
  • Support the implementation of a high degree of automated unit test code coverage
  • Support the implementation of automated service tests
  • Work with Quality Specialists to ensure appropriate levels of automated unit test are performed
  • Support the code peer review
  • Support static code analysis run against code with issues identified appropriately rectified
  • Support the resolution of unit or service test issues
  • Support the performance of secure code scans and performance profiling against changes
  • Once deployed into an integrated test environment, support the timely support to individuals performing test in these environments
  • Work with Team Engineer - Senior Leads to obtain approval for production deployments
  • Support production deployments and assist in resolution of issues identified in post deployment testing
  • Work with the Senior Lead to perform a range of activities including:

o Incident triage and break fix

o Incident, Event and Ticket Management

o Documentation maintenance

o Request Fulfilment

o Training and User Support

o Service Governance Reporting

o Capacity Management

o Maintenance, Tuning & Cost Reduction

o Data Archiving and Purging

o Audit Compliance and Reg Support

o Service Operations Activities

o Business Continuity

o Asset Management

o Problem Management

o Application Lifecycle Management

o Environment Management

  • Identify technical debt and raise it with the Product Owner – Senior Specialist so that it is added to the backlog
  • Work with other DevOps Engineers - Specialists to share knowledge on how to deliver more efficiently and effectively

Key Skills

  • Candidates to have 3+ years of experience covering multiple technologies such as UNIX, Java, Splunk, CONTROL-M and ORACLE
  • Good understanding Telecom billing domain (more than 3 years of experience)
  • Candidates should have good communication skills
  • Gathering requirements for and designing complex systems in line with our enterprise roadmap and the needs of our business
  • Improving technology systems
  • Monitoring, diagnosing issues and improving our systems over time to improve performance and integration
  • Managing system implementation
  • Planning for, managing and guiding our technology teams to effectively build, integrate and deploy systems across our enterprise
  • Designing software
  • Understands customer needs to design scalable applications using architecture that meets requirements and is customer focused
  • Applies Agile and DevOps practices in development and testing to improve software delivery


  • Professional level technical certification in Java, ORACLE

Educational Qualifications:

  • Engineering Bachelors or master’s degree level or equivalent

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin