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About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 45 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

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Skill: Networking Expert in LAN/WAN/WIRELESS/Security

Location in Australia: Perth

Short Description: LAN/WAN/WIRELESS/Security

Roles and Responsibilities:

•To lead Network monitoring and complex troubleshooting activities over supported network/IT Infrastructure covering multi-vendor and multi-site large enterprise environment.

•Lead all critical P1/P2 incidents reported by business and Collaborate with other technical SMEs on all incidents affecting production systems.

•Troubleshoot and resolve network and Security incidents, Coordinate with wider team (onsite and offshore), OEM support teams to resolve issues

•Lead technical discussions and have up to date knowledge on the latest industry trends and technology.

•Measure, report and Maintain all service delivery KPIs / SLA as defined in the service contract.

•Analyze data relationships and dependencies, business and service delivery processes and communication needs regarding existing and new systems

•To raise equipment Return Material Authorizations (RMA’s) and to track these through to problem resolution

•Follow up on problem management and investigate workarounds and permanent fixes for reoccurring incidents

•Executes activities safely in accordance with the relevant Technology and HSE Standards.

•Reports events and hazards in a timely and accurate manner.

Skill/Competency Requirements:

•Multiple tool sets like Solarwinds , ServiceNow, Dynatrace etc

•Network – WAN/LAN/WLAN/MAN/MPLS/VPN and data communications technologies.

•IP Routing protocols – BGP, EIGRP, OSPF,VRRP,LDP,RSVP, STP, RSTP, MSTP,Multicast,Policy based routing

•Switches/Routers/Load blanacers/WAN Optimizers/ Firewalls

•Routing, Switching,WAN Optimization and Load balalncing

•Network technologies and solutions including IPv6, MPLs, BGP, EIGRP, OSPF, HSRP, multicast, policy-based routing, ether-channel, QoS, traffic-shaping, Load balancing, VPN tunnels, WAN Optimization.

•Clear understanding of 802.11a/b/g/n Wi-Fi standards and related components

•Wireless Controllers and Access Points

•Network security policies and firewall administration for Cisco , CheckPoint and PaloAlto firewalls

•IDP / IPS management


•Good understanding of Juniper Q-Fabric Operation & Design


•Industry experience: Telecom/ISP/Enterprise networks

•Years of experience: 7+ years of working experience on IT Infratructure function like LAN/ WAN / Wireless and Network Security areas

•Remote Monitoring and Major Incident Management Experieince is a must

•Excellent oral and written English communication skills.

•Understanding of multiple tool sets like Solarwinds , ServiceNow, Dynatrace etc

•Well organized and able to do multi-tasking, problem solving, trouble shooting techniques and strategic thinking.

•Proven ability to work collaboratively with, OEMs , field technicians and external customers and offshore teams

•Proven Network Troubleshooting skills

•Proven troubleshooting skills in Network security areas firewalls ( CheckPOint , Cisco , Juniper ) and IDPs and IPS appliances

•Experience in troubleshooting Cisco/Juniper/Riverbed/F5 technologies devices


Mandatory requirement, we are looking for the Bilingual, candidate should be able to communicate both in English and Latin Spanish.

•Creation and maintenance of VLANs & network segregation.

•Cisco Nexus 5k,7k and 9k and Riverbed steelhead CX,DX and EX series.

•Load Balancing, including priority group activation and connection limits. Persistence concepts

•BIG-IP GTM: Global Traffic Manager - Installation and Licensing, Accelerated and Intellegent DNS Resolutions, LDNS Probes and Metrics, DNSSEC, iRules, Synchronization, DNS Integration, iHealth

•Knowledge of JUNOS/Juniper Platform is highly preferred.

•Advanced knowledge of Juniper VPN gateway’s Operation & Design

•Juniper/Cisco Integration

Infosys is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity.