Cloud Network Engineer

Job Type:Full Time

  • Be a part of the Earth's largest Cloud Platform organization
  • Clear and defined career progression, training & certifications + much more
  • Subsidised Healthcare, Sign-on bonus, Stock & Shares, Paid commuting to work, subsidised mobile phone allowance

    Amazon has built a reputation for excellence and Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. AWS is seeking talented Network Engineers/Administrators with strong customer support and technical skills, who are passionate about technology and who want to work with and learn one of the fastest growing Cloud platforms in the world. As a member of the AWS PS Team you will be at the forefront of Cloud technology, assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications.
    Amazon has a fast-paced environment where we "Work Hard, Have Fun, Make History." On a typical day, a Network Engineers is at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features. Thoughtfully work with customers to dive deep into the root cause of an issue, focuses on our products, while also exposing engineers to other services that align with the customer base.


    The AWS Premium Support team is seeking experienced and seasoned Network Engineers that enjoy solving problems, working with customers, and that have a strong technical background in , , systems, /, OS, identity and access management, DDoS, Cryptography, compliance and auditing, web applications and more. Our Engineers are the “voice of the customer” and have a strong hands-on relationship with the development & architecture teams for recurring issues or complex feature requests.

    You will be surrounded by people that are smart, passionate about cloud computing, and believe that world class support is critical to customer success.

    Every day will bring new and exciting challenges on the job while you help customers deliver enterprise applications in the Cloud and will represent AWS as you interact directly with our developer community to resolve support issues. You will be surrounded by people who are smart, passionate about cloud computing, and believe that world class support is critical to customer success.
  • Learn, support, and use groundbreaking technologies
  • Apply advanced techniques to provide unique solutions to our customers' individual needs
  • Leverage your day-to-day experiences to provide the voice of the customer to internal AWS teams
  • Field and manage technical customer issues via phone, chat and email
  • Drive customer communication during critical events
  • Create knowledge articles, videos and other technical articles for the AWS customer community
    What do we love about working at AWS as a Cloud Engineer......


To qualify for this role you should have experience with:
  • Experience configuring and software-based (IPsec & SSL) VPN solutions such as:
  • Openswan, Libreswan, Strongswan, Quagga, pfSence, Vyatta and/or Windows
  • Experience configuring and hardware VPN devices such as:
  • Cisco, Juniper, SonicWall, Fortinet, Checkpoint, Palo Alto and Yamaha
  • Experience managing full application stacks from the OS up through custom applications
  • Demonstrated proficiency in network administration (DNS, BGP, Load Balancing)
  • Understanding of concepts and rules
  • Understanding of hardware or software Load Balancers in a large data center environment
  • Systems administration in /Unix or Windows
  • Excellent network analysis fundamentals and robust skills
  • Strong customer focus and ownership
  • Excellent oral and written communication skills
  • Scripting/Programming experience
  • Ability to work a staggered week, either Sun-Thu or Tue-Sat (no on-call)

    What if I’m not an expert in all the basic or preferred qualifications listed on the job description.....

    That’s okay here at AWS as we have the aptitude and training programs to teach any level. Or basics are the more “NEED TO HAVE” skills, and our preferred list are “NICE TO HAVE”. We hire smart people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet. Speak to an AWS recruiter (or Engineer!) and we will be happy to provide you with more information about this role or guide you to the best possible match for your background and experience, and of course your own career interests.


These qualifications are optional, but please highlight them on your resume if you have them:
• Bachelor's degree in Information Technology, Computer Science, Engineering or a related field or 4+ years of experience in a technical position is desirable.
Amazon Web Services is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.