Cloud Network Engineer

Location:Sydney
Job Type:Full Time
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BENEFITS

  • Be a part of the Earth's largest Cloud Platform organization
  • Clear and defined career progression, training & certifications + much more
  • Subsidised Healthcare, Sign-on bonus, Stock & Shares, Paid commuting to work, subsidised mobile phone allowance

Amazon has built a reputation for excellence and Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. AWS is seeking talented Network Engineers/Administrators with strong customer support and technical skills, who are passionate about technology and who want to work with and learn one of the fastest growing Cloud platforms in the world. As a member of the AWS PS Team you will be at the forefront of Cloud technology, assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications.

Amazon has a fast-paced environment where we "Work Hard, Have Fun, Make History." On a typical day, a Network Engineers is at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features. Thoughtfully work with customers to dive deep into the root cause of an issue, focuses on our products, while also exposing engineers to other services that align with the customer base.

ABOUT YOU

Every day will bring new and exciting challenges on the job while you help customers deliver enterprise applications in the Cloud and will represent AWS as you interact directly with our developer community to resolve support issues. You will be surrounded by people who are smart, passionate about cloud computing, and believe that world class support is critical to customer success.

  • Learn, support, and use groundbreaking technologies
  • Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
  • Leverage your day-to-day experiences to provide the voice of the customer to internal AWS teams
  • Field and manage technical customer issues via phone, chat and email
  • Drive customer communication during critical events
  • Create knowledge articles, videos and other technical articles for the AWS customer community

BASIC QUALIFICATIONS

  • Experience configuring and troubleshooting software-based (IPsec & SSL) VPN solutions such as Openswan, Libreswan, Strongswan, Quagga, pfSence, Vyatta and/or Windows
  • Experience configuring and troubleshooting hardware VPN devices such as Cisco, Juniper, SonicWall, Fortinet, Checkpoint, Palo Alto and Yamaha
  • Experience managing full application stacks from the OS up through custom applications
  • Demonstrated proficiency in network administration (DNS, BGP, Load Balancing)
  • Understanding of firewall concepts and rules
  • Understanding of hardware or software Load Balancers in a large data center environment
  • Systems administration in Linux/Unix or Windows
  • Excellent network analysis fundamentals and robust troubleshooting skills
  • Strong customer focus and ownership
  • Excellent oral and written communication skills
  • Scripting/Programming experience

PREFERRED QUALIFICATIONS

(Optional qualifications, but highlight on your resume if you have them)

  • Bachelor's degree in Information Technology, Computer Science, Engineering or a related field or 4+ years of experience in a technical position