Guest Relations/ Operations Centre Manager

DexusNew South Wales

Location:New South Wales
Job Type:Full Time
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Explore a career at Dexus. Our people are at the foundation of everything we do.

Dexus is one of Australia’s leading real estate groups, proudly managing a high quality Australian property portfolio valued at $28.9 billion. We actively manage office, retail, industrial and healthcare properties.

As property innovators, we are deeply committed to working with our customers to provide spaces that engage and inspire, as well as delivering quality, sustainable returns for our investors. Delivering to the needs of our customers and the strength and quality of our relationships will always be central to our success.

At Dexus we know our people want to be inspired by where they work. We provide a flexible workplace that brings out the best in people, helping them grow and develop their career. We encourage collaboration, creativity, diverse thought and innovation, and welcome new ideas, concepts and solutions.

The Opportunity:

Dexus Place launched in Sydney 2015 and is owned and managed by Dexus. Our office buildings are in the central business districts of Sydney, Melbourne, Brisbane, Perth and Canberra. Dexus Place redefines the modern workplace by providing a tailored extension to your work environment with spaces that are elegant, purpose-built and designed to suit collaborative work-space requirements.

As the Centre Manager of Dexus Place, you will be responsible for the daily operations of the Sydney facilities, ensuring exceptional customer service and consistent performance in line with the Dexus Place strategy.

The Role:

As the Centre Manager you will lead all aspects of the facilities whilst looking at opportunities to continually improve business performance and assist with daily member requests. You will be primarily responsible for providing leadership to the onsite Dexus Place operational teams whilst ensuring operational efficiency in budgeting and P&L management.

You will manage a team of four or five, along with casual staff to ensure excellent customer service for guests from entrance to meeting room whilst ensuring all duties on the daily run sheet are completed. You will also liaise with the Dexus Place Supervisors to create facilities staffing schedules and ensure each facility is running smoothly and efficiently.

About You:

To be successful in this role you will have a minimum of 5 years’ experience in a similar role such as Hotel/Venue General Manager, Restaurant manager, Service Office Manager, General Manager or Community Manager.

You will have experience working within high-end corporate environments which are highly flexible & adaptable in a changing atmosphere. You will also have a demonstrated ability to work autonomously while managing your time and prioritising tasks to meet business deadlines.

About Us:

At Dexus we value diversity and inclusion across our organisation. We are proud recipients of the 2019 WGEA (Workplace Gender Equality Agency) accreditation – recognising employers that are leaders in gender equality. We also provide a breadth of flexible work arrangements for women and men within our workplace and offer wellbeing support, professional development and great benefits to ensure that our people are engaged and performing at their best.

We encourage applicants from diverse backgrounds to apply for roles at Dexus, including Aboriginal and Torres Strait Islander, and people of all backgrounds. If you have any support or access requirements, we encourage you to advise us at time of application. We will partner with you to identify the best way to assist you through our recruitment process.