Brigade Training and Support Officer - Pool

Queensland Fire and Emergency ServicesMaroochydore

Job Type:Contract/Temp
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Queensland Fire and Emergency Services

One QFES. Many Services, Many Capabilities, Many Partners


Temporary Full-time

Tenure Period:

to fill vacancies as required 01.06.19 to 30.06.20

Possibility of Extension:





$2,759.95 - $3,275.27 per fortnight


Rural Fire Service



Work Unit:




Closing Date:

Midnight 25.04.19

Current QFES and IGEM employees and volunteers must apply via their internal careers site

About Us

As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.

Comprising the Fire and Rescue Service, the Rural Fire Service and the State Emergency Service, QFES also supports other volunteer groups providing emergency response to Queenslanders.

QFES is one department with many services, many capabilities and many partners.

Purpose of the Role

The position of Brigade Training and Support Officer is responsible for delivering training and support to volunteer members across the Area.

Key Requirements

Mandatory Requirements

  • Ability to obtain Certificate IV in Training and Assessment within the first year of employment
  • C Class Driver’s licence
  • Internal applicants must provide evidence that they are eligible for appointment in accordance with the Queensland Fire and Emergency Services Employee Award – State 2016.
  • External applicants must have suitable contemporary fire and organisational management experience within a fire and rescue service or fire management agency to the satisfaction of the Commissioner Queensland Fire and Emergency Services.

Highly Desirable Requirements

  • Knowledge of the concepts, strategies and issues associated with providing support to volunteer rural fire brigades both in day-to-day activities and during operational incidents.
  • Demonstrated ability to co-ordinate and conduct training and development activities across an Area / Region that provide volunteers with opportunities to develop to their full potential.
  • Ability to support a diverse workforce, advancing the diversity agenda in employment and service delivery, thereby improving workforce morale and developing the effectiveness of operational teams.
  • Highly developed analytical and problem solving skills for the management and resolution of Brigade and volunteer related issues at a local level.

Your key accountabilities

Your part in the ongoing success of our department, in providing frontline services will see you responsible for a variety of work, including, but not limited to:

  • Contribute to the ongoing development of successful partnerships through the ability to consult and negotiate with internal and external stakeholders, including volunteers.
  • Ensure the successful management and resolution of Brigade and volunteer related issues, through the proven ability to set priorities, work under pressure and achieve deadlines both as an individual and as a member of a team.
  • Provide support and guidance to volunteers / brigades particularly with the development of fire management and response plans, volunteer training programs and schedules as well as day-to-day activities.
  • Provide assistance in ensuring that all QFES and Government legislative, policy and procedural requirements appropriate to the position including training and Registered Training Organisation (RTO) responsibilities are applied.


To determine your suitability for the role, you will be assessed on the following leadership and management behavioural competencies Queensland Public Service Workforce Capability Success Profile that link to the “key accountabilities” for this role:

Workforce Capability Success Profile Category– Individual contributor

Performance through Vision

  • Understands how their work aligns to organisational objectives
  • Acts proactively
  • Responds flexibly to change
  • Focuses on customers
  • Seeks continuous improvement

Performance through Results

  • Focuses on performance
  • Manage internal and external relationships
  • Supports others’ capability development
  • Gives constructive feedback

Performance through Accountability

  • Models professional and ethical behaviour
  • Displays rigour in analysis
  • Applies specialist knowledge and skills
  • Commits to personal development

Once you join us we will want you to exemplify the QFES shared values:

  • Respect
  • Integrity
  • Trust
  • Courage
  • Loyalty

Want more information?

Please contact Michael Koch, A/Area Director on phone 49656642 or email

You can also visit our website to find out more about our organisation.

You can also refer to the PS Senior Officer - Employment Conditions for additional information.

How to apply

Please refer to the QFES Expression of Interest Application Guide for information on how to apply for this role.

To apply for this role, please provide your resume or CV and a one A4 page summary telling us what you will bring to this role in the context of 'Your Key Accountabilities' contained within the role description.