|Job Type:||Full Time|
- Utilise your exposure to mortgage or credit products in this fantastic opportunity with NAB!
- Deliver an exceptional service to our customers & help them achieve their home ownership & financial goals!
- Educate customers on new technologies that will enhance their banking experience
Our vision is to be Australia's leading bank, trusted by customers for our exceptional service. This vision is underpinned by putting our customers at the heart of all we do – becoming trusted partners in their businesses, their personal dreams and their day-to-day communities. We believe success comes from our people. We're committed to supporting your talent and skills throughout your career, as you help us build a culture that affects change for our customers – and for the community too.
We're in the business of building confidence, of meeting people wherever they are and guiding them to where they want to go. If you enjoy working in a vibrant and energetic team and are inspired by helping customers achieve the right outcomes, then this is a fabulous opportunity for you!
NAB Retail is the largest business within NAB’s Consumer Banking division. With over 5,400 people, our network of over 600 branches means our people are the face of NAB. In fact, over the past financial year over 2.6 million Retail customers have visited one of our branches seeking our support and guidance!
About the Role…
Banking Advisor / Home Lending Specialists are mortgage specialists within our branches. These people have meaningful, quality conversations to help educate and engage with customers on finding the right home loan solutions that will help them into their home or investment property.
These specialists create a signature customer experience by undertaking quality conversations to discover goals and aspirations and uncover appropriate financial solutions for our customers. Our successful specialists deliver a consistent and exceptional level of customer service which deepens the relationship between NAB and our customers. Ultimately, by providing great service, you will turn your customers into advocates for you. This will help you build a local network of trusted referral relationships.
Due to the location of this role and the customers that we serve, we are ideally seeking candidates with Mandarin or Cantonese language skills.
When considering the requirements of this specialist role, existing exposure to mortgage products or credit experience is essential to help ensure NAB can continue to deliver the best customer experience. All new Bankers will receive a tailored on-boarding and training program to cater for their level of expertise. Further development goals will be linked to your career objectives and form part of your individual development plan.
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.
We embrace diversity of thought, style and working arrangements to ensure our workforce is representative of the community that we serve.