Customer Service Representative - Part Time, 18 hrs, Collins Street

HSBC Melbourne

Job Type:Full Time
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Some careers shine brighter than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking an ambitious, customer focussed individual to join our Collins Street branch in the role of Customer Service Representative.

Your main responsibilities will include;

  • Accepting and processing deposits, payments and other transactions.

  • Answering enquiries whilst maintaining the highest standard of customer service.

  • Identifying cross-selling opportunities to meet established sales referral and promotional targets.

  • Controlling cash and negotiable items in adherence to branch cash control and security requirements.