Customer Service Officer/Personal Trainer

Job Type:Full Time
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Customer Service/Personal Trainer

  • RMIT Staff Fitness
  • Melbourne CBD Campus
  • HEW 1
  • Hourly pay rate: $31.13

Our Organisation

RMIT is a global university of technology and design, focused on creating solutions that transform the future for the benefit of people and their environments. We are global in attitude, action and presence; urban in orientation and creativity; and connected through active partnerships with professions, industries and organisations.

Staff Fitness is RMIT Universities staff only gym ensuring staff health, fitness and well being is achieved. Located at Building 8 staff can enjoy the convenience and make the most of our training zones and variety of fitness equipment.

The Role and Your Responsibilities

RMIT Staff Fitness is seeking a motivated and passionate individual with exceptional customer service skills and health and fitness knowledge to join the team as a Customer Service/Personal Trainer.

The responsibilities will include but are not limited to:

  • Personal Training sessions
  • Customer Service duties
  • Gym Appointments
  • Gym Floor Supervision
  • Gym Shift Tasks

Skills & Experience Required

Capabilities and Behaviours

  • Excellent Customer Service skills
  • Minimum 12 months Personal Training Experience
  • Excellent interpersonal and communication skills
  • Outgoing individual with a passion for health and fitness
  • A thorough knowledge and understanding on all areas of health , fitness, exercise and well being

Qualifications and/or Licences

  • Fitness Registration with Physical Activity Australia or Fitness Australia
  • Certificate IV in Personal Training/Completed bachelor degree in relevant area
  • CPR Certificate
  • First Aid Certificate
  • Victorian Working With Children Check (Employment)


  • Sports Science Degree

Appointment is subject to passing a Working with Children Check

To apply please click ‘Apply Now’ and provide:

  • Cover letter outlining your suitability for the role and experience in the fitness industry
  • CV detailing any relevant industry experience and your qualifications

Applications close at 11pm on 13th March 2019:

For further information, please contact Darrin Maslen at