B2C Product Digitisation Senior Specialist - 6 month fixem term contract


Job Type:Flexible Working Arrangements
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Connect With Telstra:

The world around us is changing and hopefully you've noticed that Telstra is changing too. We're putting the customer at the centre of everything we do, and we need your help to do that. At Telstra, the ever changing technology is setting the pace and driving the business forward and we want people who are driven to succeed and have a hunger to learn and achieve goals.

Telstra's Products group is responsible for designing, testing and bringing to market new products, plans and services for Telstra's retail customers. The team manage a domestic product portfolio that includes mobile products, fixed broadband, and the transition of our customers onto the NBN, small business solutions and mobile enterprise services.

The group delivers exceptional experience to consumers and drives Telstra’s retail products to new directions with a focus on customers and quality. Most importantly, they think ahead, inquire, analyse, strategize and make it happen!

About the Role:

Sitting within the broader Products team, the Product Digitisation team support the timing and sequencing of product digitisation and simplification which is a core pillar within the Telstra 2022 strategy.

Reporting into Product Principle for Product Digitisation, your role will be to provide product sequencing, treatment plans and track Concept to Market business benefits across B2C Digitisation program. The role is an exciting chance to provide leadership and governance on the product sequencing across all product portfolios in concert with the digitisation champions.

So what are we looking for?

As a Product Digitisation Senior Specialist at Telstra, you will combine market savvy, product technical knowledge, and a consumer-product sensibility to innovate features that will transform and improve our products. Our Product Digitisation Specialists are responsible for defining, centralising and simplifying our products. As a specialist you will work with Product Managers to manage the backlog of products and prioritise and strategize how our products go to market.

The role will employ a heavy bias towards innovative thinking, always looking for ways to drive the optimal customer experience and internal efficiencies in a scalable way. You will be self-motivated and entrepreneurial and have the ability to collaborate with stakeholders at all levels.

So, if this sounds like an opportunity you just can't pass up, we encourage you to apply!

SET YOURSELF APART: Preferred Skills/Experience:

  • Strong product management experience
  • Significant experience and knowledge of the telecommunications industry, competitive environment and evolving domestic and international trends, future threats and opportunities.
  • Roles at this level are regarded as seasoned professionals who will be capable of dealing with a range of difficult or complex issues often requiring them to lead or have functional responsibility for a number of related procedures.


If this opportunity sounds like a challenge and something you could excel in – this job could be for you. So apply today!

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visittel.st/allrolesflex