Customer Insights Consultant

Coca-Cola Amatil Australia

Job Type:Full Time
Apply Now

Working at Coca-Cola Amatil is unlike any other career experience. We’re one of the largest beverage and food companies in the Asia-Pacific and partner of choice for some of the world’s leading brands. Our huge portfolio includes much-loved global and local brands such as Coca-Cola, Sprite, Kirks, Jim Beam, Canadian Club, Grinders, SPC and many more. What does this mean? Endless opportunity and a chance to be part of a team bursting with innovative thinkers and doers. These are people who are writing the next chapter of the Coca-Cola Amatil story, creating millions of moments of happiness and possibilities every day.

Do you enjoy consulting with customers and love working in a number-driven, rapidly changing business environment? Do you have passion for diving deep into data? Are you excited about leveraging data to demonstrate growth opportunities and sell in initiatives that generate value? Are you customer obsessed? If your answer is yes, we have the perfect opportunity for you within our Customer Business Intelligence team.

The Role

We have an excellent Customer Insights opportunity for a highly motivated and capable individual who wants to play a key role within our customer facing Business Intelligence Team. As a Customer Insights Consultant, you will be focused on delivering key insights that contribute to our business growth strategy, support our customers’ performance and further enhance Amatil’s reputation as the supplier of choice.

By utilising our customers’ very own transaction level data and sources such as Quantium, Nielsen and Aztec, identifying new information sources or by leveraging technology, you will be responsible for mining data and extracting our current data/knowledge to develop the next innovative growth solution for both Amatil and our customers. This is a hands-on role, which will require you to perform detailed analysis and translate key insights into strategies and recommendations for our Customers. This is a unique role that will call on your extensive analytical skills but also require you to demonstrate your 'blue sky' thinking by translating insights into strategic action for Amatil and our customers.

About You

We’re looking for someone who is passionate about data and has the technical skills to mine, analyse and derive actionable insights as well as having the ability to identify real world business opportunities that are commercially viable and contribute to driving growth for both the customer and Amatil.

Above all, your confident ability to present to managing directors and CEO’s within multiple customer groups as well as within Amatil, engaging them with our knowledge and understanding of their business will be key to your success. Your exceptional communication skills and ability to sell our ideas coupled with your ability to engage and influence senior management to implement significant initiatives or changes in their stores will be called on regularly in this position. Prior experience working with Nielsen, Aztec and Quantium consumer data will be highly regarded coupled with tertiary qualifications.

What you will require:

  • Extensive experience in leveraging large data sets and tools, preferably sales/ customer/ shopper/ loyalty data
  • Outstanding analytical capability, strong problem solving and critical thinking skills
  • Exceptional ability to break data down into a simple story
  • Excellent interpersonal and presentation skills
  • Great influencer and is able to quickly build rapport and credibility

This is an outstanding opportunity within a highly visible part of our business, dealing with a breadth of internal and external stakeholders and would suit a proactive, driven and passionate individual that enjoys providing insightful input into the future direction of our company.

Working at Amatil

At Amatil we value being straightforward and open, we take initiative and own the outcome and we focus on today and tomorrow. These values are the basis of how we do business and are the foundation of our culture.

We foster an environment where people are encouraged to innovate and contribute to the continuing success of our organisation. We are able to offer highly unique career opportunities to skilled and dedicated individuals who enhance and add value to our business, providing uncompromising commitment to customer satisfaction. Let’s write the next chapter of the Coca-Cola Amatil story together – apply today to create your own**#onlyatamatil**moment.

Applications Close Friday 26th October 2018.