Home Lending Specialist


Job Type:Full Time
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  • Become part of Australia’s most respected bank
  • Have a genuine interest in supporting our customers to achieve their home ownership and finance goals
  • Educate customers on new technologies that will enhance their banking experience

We're in the business of building confidence, of meeting people wherever they are and guiding them to where they want to go**.**If you enjoy working in vibrant and energetic teams and are inspired by helping customers achieve the right outcomes, then this is a fabulous opportunity for you.

About NAB

NAB Retail is the largest division within NAB’s Consumer Banking Division. With over 5,400 people, our network of over 600 branches means our people are the face of NAB.

In fact, over the past financial year over 2.6 million Retail customers have visited one of our branches seeking our support and guidance.

About the role

The role of Home Lending Specialist (Banking Adviser) is a mortgage specialist role within our branches. These specialists have meaningful, quality conversations to help educate and engage with customers on finding the right home loan solutions that will help them into their home or investment property.

These specialists create a signature customer experience by undertaking quality conversations to discover goals and aspirations and uncover appropriate financial solutions for our customers, at every interaction. Our successful specialists deliver a consistent and exceptional level of customer service which deepens the relationship between NAB and our customers. Ultimately, by providing great service you will turn your customers into advocates for you. This will help you build a local network of trusted referral relationships.

This role will provide relief for our branches across the Northern and Western suburbs, covering planned and unplanned leave requirements of branch staff.

About you

When considering the requirements of this specialist role, existing exposure to mortgage products or credit experience is essential to help ensure NAB can continue to deliver the best customer experience. All new Home Lending Specialists will receive a tailored on-boarding and training program to cater for their level of expertise. Further development goals will be linked to your career objectives and form part of your individual development plan.

If you wish to do more for our customers and see your career at NAB grow, you will be an Australian citizenship or hold current permanent residency status to apply.

We embrace diversity of thought, style and working arrangements to ensure our workforce is representative of the community that we serve.

At NAB we support workplace flexibility. Have a chat to us about how this can work for you…

Advertised: 11 Oct 2018 12:00 AM Cen. Australia Daylight Time

Applications close: 01 Nov 2018 3:00 PM Cen. Australia Daylight Time