Claims Advisor, Workers Compensation

Last updated 12 days ago

Job Summary

Are you looking to join a company who will invest in your future, by providing training and mentoring to assist you in building your career, all while helping people to protect what they love most?

As the world gets faster and more complex, managing risk is one of the biggest challenges we face. The successful candidate will, as a valued team member in our Workers Compensation team, provide outstanding levels of customer service and demonstrate drive and determination to go above and beyond for our customers every day.

The Role

As an Express Claims Advisor in one of our Workers’ Compensation teams your role will encompass receiving/registering workers’ compensation claims, management of administration activities including assisting claims advisors to gather the required information to allow effective management of workers compensation claims, conducting procedural tasks such as sending correspondence, entering data and information into workflow systems, liaising with various stakeholders, including employees, rehab coordinators, general practitioners and other service providers on relevant claims administration issues and providing general administrative support to the claims advisors and managers.

Your Key Attributes

You will be the type of person who is happy to tackle any job no matter how big or small and you will take pride in your ability to learn new things. Zurich will provide training so you can perform the job in a superior manner whilst developing skills as a future claims advisor.

As this is a development role for progression into future claims roles, we are investing heavily in the right candidate and as a result are looking for someone with a great attitude, highly motivated to assist others and has a strong desire to progress into a career claims role with Zurich.

Other key attributes that will see you highly successful in this role are being well organised with strong attention to detail, a friendly ‘can-do’ attitude, and of course excellent written and verbal communication skills. The role will be high pressure at times with strict deadlines, so your ability to handle this, as well as being able to function in a high-volume and fast paced environment is paramount to the role. Additionally, you will be comfortable multi-tasking and problem solving, and will possess a willingness to take instructions and use initiative to learn.

From a technical standpoint you will have a sound understanding in computer literacy (Microsoft Office Word, Excel and databases)

About Zurich

As a long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.

So make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work with us. Apply Today!

Are you interested in working for a company that values its people and put's its customers and employees at the heart of everything we do? Are you looking for growth opportunities beyond simply a career? Then Zurich could be just the place for you!

Our people are the heart & soul of Zurich. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Our ambition is to become one of the most responsible and impactful businesses in the world. To get there we hire and develop the best talent available. With Zurich, you can expect to work on challenges that will help you grow and to collaborate with a diverse and inclusive global team.

People are Zurich’s most important asset. Their varied skills, perspectives and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers, communities and investors around the world. We are committed to attracting and retaining talented individuals from a variety of backgrounds and experiences. Zurich does not discriminate based on race, ethnicity, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law.

  • Location(s): AU - Perth
  • Remote working: No
  • Schedule: Full Time
  • Recruiter name: Thea Tillson
  • Closing date: