Service Account Manager

Last updated 7 days ago
Location:Melbourne

Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2030. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems. With nearly 40,000 employees working in 100 countries, we are committed to helping create meaningful moments of care, whether in the hospital room, the living room or the boardroom.

Being a part of Philips means having an opportunity to drive your career in an organization where there is incredible diversity across function, skill, and geography. We are a fascinating business to be a part of – a global leader in our chosen fields with a strong emphasis on creating impact through meaningful innovation.

Your Opportunity:

Philips challenges you to utilise your strong knowledge of service agreements in conjunction with your commercial and negotiation experience in this exciting Service Account Manager opportunity.

Day-to-day, your role will be extremely diverse and include; Working with the wider service and sales teams across Victoria to identify and convert sales opportunities and maximize contract penetration. You will do this while maintaining exceptional customer relationships (over the phone and face-to-face), providing a point of sale quotations and compiling customer contracts. You will also be responsible for the negotiation of sales terms, tender activities and exceeding territory sales budgets and identifying growth opportunities.

Your Team:

You will report to the Sales Manager for VSAT & NSW and work closely with a team of passionate and enthusiastic Account Managers, responsible for selling the medical equipment pertaining to the service agreement contracts, which you will be dealing with. More broadly, you will be working as part of the Philips Healthcare team and have daily interactions with internal stakeholders from across the business.

We are looking for:

  • Proven experience working in a selling, negotiating and contracts management position;

  • Knowledge of compiling service contracts, pricing schedules or quotations;

  • Tertiary qualifications in a business-related field with experience working within the Healthcare Sector would be highly advantageous;

  • Strong attention to detail with working knowledge of Excel;

  • Influential interpersonal and Customer Services skills with the ability to build long-term and trusting customer relationships both internally and externally;

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.