|Job Type:||Full Time|
Woolworths Group Limited is an ASX top 10 company and the largest retailer in Australia and New Zealand. We own some of Australia's most recognised and trusted retail brands with more than 1,250 stores across Australia and New Zealand.
Woolworths Food Company (WFC) is a portfolio business within Woolworths Group, which includes Australia's and New Zealand's leading supermarkets; Woolworths & Countdown. We partner with dynamic suppliers via sourcing teams in Australia, New Zealand, Asia and Europe to provide a range of owned and exclusive branded products to meet the ongoing and changing needs of Woolworths and Countdown customers.
We have a passion for food. Our integrated teams of Buyers, Developers, Quality, Welfare & Sustainability Specialists, Customer Insights & Sensory Specialists, Chefs, Nutritionists and Marketers work closely with suppliers to deliver the best mix of quality, taste, innovation, nutrition and value for our customers. Through focussing on our customers and providing them with passion and integrity, we maintain a sustainable and competitive offering for Woolworths, Countdown and our supply partners.
About the Role
The Business Support Specialist for WFC is responsible for the development, communication and execution of the WFC communications and events strategy, leading engagement with internal and external partners and supporting internal team engagement through training, project and change initiatives.
By utilising current and future communications means, the Business Support Specialist effectively executes the WFC strategy to the external market and internal teams in a timely, measured and effective manner. They must also plan, organise and help execute the WFC Supplier Events within budget and in line with WFC’s supplier engagement strategy.
This role also exists to work alongside the people and culture team to provide training opportunities to the wider WFC team, as well as supporting and developing the ongoing business case of the WFC Portal and liaising with the platform partners and internal Woolworths IT teams to improve automation and on-going continuous improvement of the platform.
The final key pillar the role is responsible for, is leading the stakeholder engagement for internal and external partnerships within WFC. Working externally with suppliers and industry bodies to increase engagement and internally with different Woolworths Group business units to support development and execution of partnership strategies.
How will you be successful in the role:
Developing, communicating and executing clear, timely, concise and meaningful communications strategies which align to WFC’s supplier strategy
Utilising appropriate communications methods to effectively communicate WFC’s priorities, successes, opportunities and progress to stakeholders and ensuring consistency in messaging and approach
Plan, communicate and execute WFC Supplier Events to meet supplier needs obtained via voice of supplier, advantage and industry sources.
Managing, analysing and communicating results from Voice of Supplier, Advantage and PLMA Surveys to create meaningful action plans which result in increased NPS results.
Supporting WFC Buying & Sourcing Chapter with sourcing strategy development using Agile ways of working
Developing and delivering Buyer & Developer training programs for new starters and ongoing improvement
Creating tools, frameworks and processes to support buying teams as well as working with change and project teams to support with the delivery and engagement of new projects and initiatives
Utilising various internal, industry and social media formats to grow senior leadership team profile including Managing Director and direct reports.
You will be excited about working in a challenging, dynamic environment managing multiple stakeholders with varying priorities. As well as being a natural team player and social facilitator, you will ideally have:
Demonstrated strong communication skills using multiple means and addressing various stakeholders
Solid understanding of events management practices and key variables which affect price/service
Proven ability to influence and and partner with senior leaders and peers
Ability to juggle multiple requests across various business units and prioritise for efficiency
Ability to build strong internal relationships and ability to flex style to suit the audience
Other skills highly regarded would be:
Some understanding of industry and government initiatives underway in retail and how WFC best positions around them
Digital media & creative development experience
Want to hear more? Apply via www.wowcareers.com.au or alternatively connect with us on Linkedin for further information #Work180
Joining the Group
As an inclusive, team-first company, our people are at the core of everything we do.
We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage and we are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion.
As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.
We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.
We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.
We’d love to hear from You
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.