Store 2IC - Altona Meadows | BIG W (432335)

Last updated 5 days ago
Location:Altona Meadows
Job Type:Full Time


The Store 2IC will play a critical role motivating and inspiring their store team, achieving store productivity goals and delivering the very best shopping experience for BIG W customers.

  • Think BIG and join one of Australia's biggest retailers
  • Drive business strategy and make a real difference
  • Be rewarded with a competitive remuneration package!

What we're like


BIG W's best and most valued asset is its team of 22,000 passionate people in Australia and Asia. We believe the most vital ingredient to driving our business success is our people and we aim to empower every individual to make a positive contribution, extend career skills and ultimately maximise their potential.

  • Analyse customer service metrics to identify opportunities and take action to improve store performance
  • Manage team members in their daily work, ensuring they meet deadlines and deliverables
  • Collaborate with the Store Leadership team to enhance culture, customer experience and store performance

The Role


You will have proven experience in leading a large retail team.


About You


The 2IC is there to assist the Store Manager in motivating and inspiring their team, achieving store productivity goals and delivering the very best shopping experience for our customers.

  • Analyse customer service metrics to identify opportunities and take action to improve store performance
  • Commercial acumen to maximise sales while managing costs
  • Ability to work with a team to implement and maintain operational processes

About BIG W


For over 50 years BIG W has been the trusted backstop of Australian households. We have clothed Australian families, furnished Australian homes and filled Australian toy boxes. We opened our first store on the outskirts of Newcastle in New South Wales in 1964 and have 186 stores operating across Australia today.


BIG W is proud to provide Australian shoppers with a broad range of quality general merchandise products at low prices. From women's, men's and children's clothing and shoes to homewares, electronics, pet food, cleaning items, party goods, toys and books, BIG W is a popular one-stop-shop for customers seeking great design, brands and value across the country.

Joining the Group

As part of the wider Woolworths Group, we care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage and we are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

If you meet a number of the requirements, but not all, we encourage you to submit your application. You can learn more about working with us on LinkedIn or via https://www.linkedin.com/company/big-w/?viewAsMember=true. #LI #work180

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. BIG W is not responsible for any fees related to unsolicited resumes.