Service Administrator

Last updated 1 hours ago
Location:Perth

Service Administrator

Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for a talented Service Administrator specialising in Administration in the automotive, mining or trucking industry for our busy Perth branch. This role will provide high level administrative support for a specific programme to mobilise a high volume of engines from The Pilbara to Perth.

In this role, you will make an impact in the following ways\:

  • Liaise with schedulers to ensure repair plans are being followed and schedules are on track
  • Coordinate engine freight, engine to site and returning the engine to Cummins Perth for repair
  • Work closely with customers and internal stakeholders to coordinate the process and ensure everything remains on schedule
  • Provide assistance to Service Coordinators with processing quotations, invoices, policy and warranty claims for the project
  • Collaborate with customers to schedule Technician and sub-contractor site access, authority to work and accommodation
  • Collate parts availability and work with the Master Rebuild Centre to ensure adequate dyno availability

To be successful in this role you will need the following\:

  • Demonstrated service administration in a similar industry, automotive, mining or trucking
  • World class communication skills, with the ability to liaise with multiple stakeholders and customers in a fast-paced environment
  • Strong organisational skills, with high attention to detail and ability to multi-task and prioritise workload
  • Understanding of the warranty process and scheduling is highly desirable

Compensation and Benefits

Annual salary commensurate with experience. Participation in an annual variable compensation (bonus) program. Salary continuance insurance. Discounts with select private health insurance, PC software/hardware and a range of vehicles. Annual remuneration reviews. Safety equipment / PPE and uniforms provided a range of personal and professional benefits.

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.