Senior Change Manager Implementation

Last updated 2 days ago
Job Type:Full Time

Transport for NSW is the lead agency of the NSW Transport cluster. Our role is to lead the development of a safe, efficient, integrated transport system that keeps people and goods moving, connects communities and shapes the future of our cities, centres and regions.

We are responsible for strategy, planning, policy, regulation, funding allocation and other non-service delivery functions for all modes of transport in NSW including road, rail, ferry, light rail, point to point, regional air, cycling and walking.
We focus on improving the customer experience and contract public and private operators to deliver customer-focused transport services on our behalf.

We also lead the procurement of transport infrastructure and oversee delivery through project delivery offices and industry delivery partners.

  • Meaningful and rewarding Senior Change Manager Implementation role, delivering on our priorities of our customers, our people and service quality
  • Fantastic opportunity to develop your career in a high performing team environment!
  • Permanent position – Transport NSW encourages flexible working with a home base to be confirmed with the successful applicant

About us

At Transport, we’re passionate about making NSW a better place to live, work and visit. Our vision is to give everyone the freedom to choose how and when they get around, no matter where they live.

Right now, we’re delivering the largest infrastructure program Australia has ever seen – to keep people and goods moving, connect communities and shape the future of our cities, centres and regions.

At Transport, we’re also committed to creating a diverse, inclusive and flexible workforce, which reflects the community and the customers we serve.

People and Culture

Our People and Culture team is planning for and building a workforce with the advanced and specialised skills needed to tackle the challenges of tomorrow. We’re building an authentic organisational culture where everyone feels empowered to make a real difference.

The Future Workplace program is focused on creating a consistent workplace experience across the cluster, further enabling collaboration, and consolidating our property footprint in line with NSW Government accommodation policy.

The Opportunity

An exciting new opportunity now exists as Senior Change Manager Implementation within our Future Workplace team.

The primary purpose of the role is to lead the execution of the change and engagement strategy for each workplace project.

In leading this Team, the Senior Change Manager Implementation is accountable for delivering a consistent change experience that meets the needs and expectations for each project. This role will need to coach and develop resources within the Team, while constantly challenging the status quo to deliver sustainable change outcomes that are aligned with the People at the Heart Strategy.

For more information on this position, view the role description here.

About You

You are a collaborative and talented leader with proven experinced leading engagement with the business to influence and shape employee experience across all stages of workplaces programs and projects.

You wil have a proven track record of not only delivering large scale change management programs within complex organisations, you will also has a proven track record of managing direct reports to successful implementations.

You know how to build strong relationships, collaborate and communicate effectively with leaders and project managers to drive outcomes.

Essential Requirements

  • Tertiary qualification in a relevant discipline or equivalent experience.
  • Proven experience in successfully delivering on large scale workplace change or transformation projects. Preference for experience in projects related to significant workplace transformations including Activity Based Working, Office Relocations and Culture Change.
  • Proven experience in large scale change projects across multiple divisions and geographies either in a capacity as a change management consultant or relevant experience with managing project teams
  • Proven experience managing multiple project resources is essential, with managing multiple resources across multiple projects desirable


Band TSSM, an attractive remuneration package will be negotiated with the successful candidate.

If you are looking for an environment in which you can contribute to creating a legacy of achievement that will last for generations, and enjoy a flexible and diverse working environment which values collaboration and personal development, then we’d like to meet you.

How to apply

To apply for this role, please submit a comprehensive resume as well as a brief covering letter (no longer than two pages) which addresses:

a) The reason for your interest in this role

b) How your skills and experience suit the role

For more information on how to apply for a role in Transport for NSW please click here.

Should you have enquiries about the role, please contact Ciaran Martin on 0466 616 258 and quote reference 8579.

If you encounter technical issues please contact I Work for NSW Support Team on 1800 562 679 (Mon-Fri) or

Applications close: 11:59pm, Wednesday 10th March 2021.

Our commitment to Diversity

Great people come from all walks of life. We are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve.

We actively promote gender diversity in our workplaces, the employment of Aboriginal and Torres Strait Islanders and the employment of people with a disability.

We welcome and encourage applications from all people regardless of age, gender, ethnicity, cultural background, or sexual orientation. If you need an adjustment in the recruitment process, please email the contact person for this role.