|Job Type:||Full Time|
See yourself being part of a large, transformational change? This could be the role for you!
ress is continuing to hire for roles during Covid-19 with all interviewing and on-boarding done virtually. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.
Who we are
At Iress, we believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. From the world’s most established financial brands to new and disruptive players, we help improve every aspect of our clients’ businesses so that they can work better, every day.
Iress is one of Australia’s largest technology companies and employs more than 1,900 people across Australia, United Kingdom, South Africa, Canada, New Zealand and Asia.
This leadership role at Iress is a varied and high paced role involves a combination of leading people and responsibility for the team’s processing of Distribution, Management Fee Rebate, Adviser Service Fee, Commission, transaction/periodic/tax statement, QTFN and AIIR lodgment and for delivering these requirements in high quality, timely and accurate manner.
What you will be doing
Work planning and allocation for periodic tasks including periodical distribution, management fee rebate, commission and adviser service fee, transaction/periodic/tax statements, QTFN and AIIR lodgments
Bring your best self to work and being a positive leader at Iress
Delivery of client reporting accurately & within SLA/timetable requirements. Immediate escalation of any quality or timeliness issues to Head of Specialist Team
Team leadership, positive role model; meeting with the team members 1-1 on a regular basis
Engaging with clients to agree timelines for periodic deliverables
Timely completion of performance appraisals and performance management
Documenting User Guides
Meet and actively monitor all team deadlines, with any issues escalated and communicated appropriately to managers and all stakeholders
Work with other teams within operations team to deliver optimum outcomes;
Ensure appropriate testing assurance is completed for Trust Architect releases, BCP testing etc
Own BCP process for the team, including regular (quarterly) training sessions for the team
What you will need
5+ years Financial Services experience
Approx 3+ years Unit Registry experience and 2+ years team leadership, demonstrated people leadership experience
Experience in leading a team
Knowledge of the financial services industry particularly funds management, custody and platforms
Excellent written and verbal communication
Quality service orientation/continuous improvement
High level of accuracy and attention to detail
Spread sheet and analytical skills
Planning and organising
Customer service focus and a passion for service delivery
Ability to work effectively and consultatively within a diverse team environment
Why work with us
Competitive base salary
Casual dress, flexible work policy
Access to various learning and development programs
3 days’ leave per year for charity initiatives
Global 36-hour hackathon
Table tennis, pool tables, meditation rooms
Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work