Customer Project SAED Manager

Last updated an hour ago
Location:Remote - AU/NZ only
Job Type:Full Time

Functional Area: Service Delivery

Location: Docklands, Australia

Work Rights: AU/NZ Citizen or Australian Permanent Resident

Travel: up to 10%

Background Checks: All employment offers to join Ericsson are subject to satisfactory completion of our global pre-employment check

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

Our exciting opportunity

We are seeking a Customer Site Acquisition Environment & Design Manager based in Melbourne, to lead SAED delivery for a leading Australian Telecommunications Company in the rollout of new 5G technologies around the country.The Customer Project SAED Manager will be accountable for end to end delivery, report into the Head of SAED Build ANZA, and lead team of SAED professionals and Ericsson Approved Service Providers. The role will include customer facing engagements and reporting weekly on progress of delivery, and address risk and opportunity in a collaborative way, both internally and externally.

In this role you will:

  • Lead Ericsson Australia internal SAED team. Responsible for operational delivery of SAED services to Ericsson’s existing customers, from engagement to site acceptance
  • Manage development and expansion of SAED team across predetermined phases
  • Manage budget, monitoring cost versus progress, ensure timely financial closure
  • Accomplish project risk and opportunities – operational and commercial
  • Direct SAED acceptance targets with a quality and first-time-right approach
  • Have a continual improvement attitude to streamline processes and obtain faster outcomes

As an ideal candidate, you will have:

Experience in the following areas:

  • Significant experience in SAED on Wireless Deployment
  • Excellent SAED competence and experience in delivery management
  • Demonstrated financial acumen
  • Great Leadership strength –bring the best out of people
  • Outstanding Communications, Persuading and Influencing skills – optimally handle partners, able to influence and conclude outcomes
  • A keen sense of Occupational Health & Safety (OHS) management and execution

Experience in the following areas would be advantageous:

  • Ericsson portfolio knowledge!
  • Civil Design & Construction

What's in it for you?


Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds you will be redefining it. You won’t develop for the status quo but will build what replaces it Joining us is a way to move your career in any direction you want with hundreds of career opportunities in locations all over the world, in a place where co creation and collaboration are embedded into the walls. You will find yourself in a speak up environment where empathy and humanness serve as cornerstones for how we work, and where work life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

Ericsson Australia Employee Benefits

  • Wellness: Ericsson Australia offers a variety of programs crafted to support your physical and emotional wellbeing
  • Paid Time Off: We encourage all employees to switch off to recuperate and recharge through paid time off.
  • Work Conditions: Looking to find better work / life balance? Speak to us about flexible work arrangements**
  • Employee Discounts: We offer employees access to discounted health insurance, groceries and entertainment through our partner providers.
  • Employee Development: Working at Ericsson gives you access to Degreed, an integrated learning platform where you can learn, upskill, develop and measure your skills.
  • Awards: Ericsson values dedication, and we regularly recognize employee commitment through award programs i.e. service awards and peer recognition

**speak to your recruiter.

Every year, more than 10 000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture. Great Place to Work® Institute’s methodology is recognized as rigorous and objective and is considered as the gold standard for defining great workplaces across business, academia and government organizations. Ericsson Australia has been Great Place to Work Certified™ in 2020.

Ericsson Australia has been endorsed as a WORK180 Employer for Women in 2020. WORK180 is an advocate for working women, who provide job applicants with a transparent directory of endorsed employers who support diversity, inclusion and equality.

Ericsson Australia has also been awarded WORK180 Flex Able Certification in 2020 after an evidence-based audit to ensure we have the cultural, structural and technological enablers in place to allow genuine flexible work arrangements to flourish.

Next Steps:

What happens next once you apply? Read about the next steps here

For your interview preparation, here are a few "Tips&Tricks" from our recruiters

For your prep and reference, here is our overall Brand video and some insights about our innovations in 5G

Ericsson is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID 19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact-based decisions are important, and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.


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