Direct Claims Service Consultant

Last updated an hour ago
Location:Sydney

Are you the kind of person that thrives on providing customers with an exceptional service? Would you like to develop a career in Life Insurance Claims? If you have answered yes to these questions, a role in our growing Life & Investments business could be just what you’re looking for. As one of the world’s leading insurers and a brand that people trust, we are committed to assessing claims in a fair and timely manner. This approach has helped us achieve a well-earned reputation for our superior claims service.

As a Direct Claims Service Consultant, you’ll be responsible for providing administrative support to a team of claims assessors and assisting them in managing their portfolio of claims; answering customer queries; and assessing claims of low complexity. This is a great entry point into the Life Insurance industry and will provide you with an opportunity to develop your knowledge of policy terms and conditions.

Our ideal candidate will possess an enquiring mind, a ‘can-do’ attitude and the ability to challenge other peoples thinking when necessary. You’ll have strong communication skills (both written and verbally), experience of working in a customer service and/or administration role and have strong attention to detail. We are looking for individuals who have a background in financial services, insurance, retail or within a contact centre environment who are looking to develop a longer-term career within Life Insurance.

We’ll provide you with excellent training to support your learning and as a long-standing player in the insurance industry we make every effort to address the career development needs and plans of our employees to ensure their success in the future. In return for your commitment and hard work Zurich can offer you competitive remuneration, an excellent bonus structure, and employee discounts. Moreover, Zurich supports and promotes a flexible working culture.

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work with us. Apply today!

At Zurich we are aware of the Governments’ social distancing recommendations. To enable this, we will utilise digital technology where possible to ensure the safety of all employees and candidates, through the recruitment and onboarding process.