Senior Content Designer

Last updated 1 hours ago
Location:Remote - AU/NZ only
Job Type:Full Time

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Information is a powerful and essential element of the user experience. If that statement makes your eyes light up you might be who we're looking for.

At Atlassian, we look at the way we communicate technical information to our customers as an end-to-end experience. We specialize at guiding users in their journey with our products by providing carefully crafted documentation and in-app text. Our mission is to write content that matters and provide just enough guidance for tasks that our customers need to complete, preferably with a dash of delight.

This isn't a traditional technical writing role. As a member of the Design team, you'll be empowered to experiment with a variety of approaches to presenting and managing information and content.


More about you:

This job is for someone who thinks bigger than traditional software documentation. You can explain complex features within tiny amounts of product real estate, and communicate value in a compelling, clear, and effective way.

We're looking for candidates who are ready to own cross-product documentation projects that provide vital information to our biggest enterprise customers.

When you join the team, you'd be expected to have:

  • excellent technical writing and communication skills
  • a love for very technical content
  • experience working on cross-product documentation
  • great stakeholder management skills
  • a proven track record of working and managing projects in an agile, fast paced environment

Ideally, you would also have:

  • A knack for creatively engaging with your audience
  • Experience working on cross-product documentation
  • Ability to challenge yourself and others
  • Experience in improving or building both information architectures and content strategies for documentation
  • Bonus points if you have experience in writing about software setups like load balancer configuration, Kubernetes, or failover mechanisms.
More about our team

We believe information is critical to any user experience. When you join Atlassian as a Content Designer, you become part of the Atlassian Design organization. Content Design includes everything needed to understand, support, market, and use that product. You won’t own all the content, but you’ll help make sure the stories we tell are consistent and create a great experience for our customers.

Read more about Design at Atlassian here:


More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.

All your information will be kept confidential according to EEO guidelines.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.