Senior Business Analyst

Last updated 7 days ago
Location:Macquarie Park
Job Type:Full Time

Transport for NSW is the lead agency of the NSW Transport cluster. Our role is to lead the development of a safe, efficient, integrated transport system that keeps people and goods moving, connects communities and shapes the future of our cities, centres and regions.

We are responsible for strategy, planning, policy, regulation, funding allocation and other non-service delivery functions for all modes of transport in NSW including road, rail, ferry, light rail, point to point, regional air, cycling and walking.
We focus on improving the customer experience and contract public and private operators to deliver customer-focused transport services on our behalf.

We also lead the procurement of transport infrastructure and oversee delivery through project delivery offices and industry delivery partners.

About Us

Transport for NSW is delivering an unprecedented $55.6b investment into a truly game changing Future Transport strategy. We are also evolving, bringing together new and existing transport modes, cutting edge technologies and getting smarter at how we do it. We are changing to deliver more connected journeys, greater satisfaction and safer transport for our customers, both now and for the future.

About the Team

The Customer Strategy and Technology team leads the development of long-term, multi-modal strategies, plans and policies across NSW. We set the future direction of mobility in NSW and shape a world-class transport system for our customers, industry and communities.

The Opportunity

To join us at this exciting time, we are looking for a talented Senior Business Analyst to be an integral part of the Transition and Implementation team for a fixed term through until September 2021. Reporting to the Transition and Implementation Manager this role will provide current and future state analysis, develop new processes and support the design, build, test and implementation phases of ticketing projects and ensure an effective handover of projects to BAU state.

About You

You will be an experienced Business Analyst that is able to bring 8+ years experience working on a broad range of projects ideally across both government and the private sector. You will have demonstrated experience with full Systems Development Life Cycle (SDLC), which will include researching solutions and options, validation and acceptance of business solutions, reports and business processes, business process testing, writing business test cases.

An exceptional communicator and with strong stakeholder management skills, that you have developed working in complex environments, you will have an ability to effectively plan and manage complex issues whilst working on competing priorities and projects.

Please click here to view a copy of the position description.

How to apply

Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

To apply for this position, please submit a resume via the online application portal.

Salary and Benefits

The salary for this position is Grade 8 ($118,015.00 - $132,176.00) per annum plus superannuation and leave loading.

For more information on Employee Benefits at TfNSW please click here.

Our Commitment to Diversity

Great people come from all walks of life. We are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. We actively promote gender diversity in our workplaces, the employment of Aboriginal and Torres Strait Islanders and the employment of people with a disability. We welcome and encourage applications from all people regardless of age, gender, ethnicity, cultural background, or sexual orientation. If you need an adjustment in the recruitment process, please call/text or email the contact person for this role.

For any enquiries, please email Brooke Johnson at

Applications close: 11.59pm Tuesday 26th Janaury 2021

Find out more about Transport for NSW at