People Lead (Site Reliability)

Last updated 2 minutes ago
Job Type:Full Time

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

We are looking for an experienced People Lead to join our Site Reliability team, based in Auckland.

What’s the role?

As a People Lead, you will be responsible for supporting our engineers with their personal growth and evolving cross-functional capability within Site Reliability Engineering. You will lead recruitment, promote team achievements, and foster the growth of a world-class engineering culture.

We are keen to hear from leaders that have had experience in leading technical teams.

You will have a passion to help people grow & empower them to do the best work of their lives and will work alongside a global team of Reliability People Leads and Principal Engineers to foster the growth of a world class engineering culture. In this role you will also work closely with Reliability Product Owners and Managers to drive shared objectives and create a culture of continually improving our stability and scalability.

What you'll do:

  • Encourage and support the professional development of the engineers under your care
  • Engage with engineers and the processes in the pods you lead to build close relationships and ways of working together.
  • Support the Head of Engineering in executing and improving cross-cutting talent management initiatives and processes such as recruitment, growth and performance management.
  • Lead growth and performance management in your area of responsibility
  • Role-model exemplary leadership, supporting and growing leadership capability for our Xeros.
  • Champion principles and practices that make it possible for engineers to get great work done, while promoting a safe environment for people to experiment and learn.
  • Assist with the development of a world-class engineering culture where engineers have the skills and autonomy needed to build high-quality products and services.
  • Help to cultivate a fun, appreciative, rewarding, innovative and results-driven culture that lives and breathes our Xero values
  • Measure the health of your team, ensuring that all members of your team are empowered to raise ideas and concerns, and that everyone contributes to improvements in how the team works together.
  • Run initiatives designed to improve the overall health and wellbeing of the team you manage.
  • What you'll bring:

  • Experience managing teams using modern leadership techniques
  • Coaching and mentoring experience
  • A growth mindset - you understand that competency is not fixed but is enhanced through dedication and hard work
  • Experience with Agile processes and techniques, and all aspects of modern software development.
  • Basic understanding of distributed data stores
  • A drive to increase the Engineering Capability of yourself and your people
  • Proven ability to navigate areas of conflict in an open, positive and proactive way
  • High EQ - you are self aware, self regulated, motivated and empathetic, with great interpersonal skills
  • Great facilitation skills. Can lead workshops unaided.
  • You’re fine with uncertainty and change – and bring clarity amongst it.
  • #ownership and the ability to thrive in a fast-paced environment.
  • Excellent written, interpersonal, communication and presentation skills.
  • The ability to live our Xero vision and values, translating them into day-to-day activities and behaviours, with them at the heart of your decision-making.
  • Why you should become a Xero

    It’s a diverse and inclusive environment, with people who will respect, challenge, support and mentor you to do the best work of your life. We’re a place where innovation and change are not only encouraged but also celebrated. We value our people and want them to enjoy and take pride in their work.

    We’re very supportive of flexible working arrangements and offer a competitive remuneration package including shares and life insurance, in addition to your base salary. We have a culture we’re proud of. Whether you're after a workplace with a social vibe, or a workplace which understands your family is priority - Xero is all of that and more.

    Thank you for your interest in joining Xero!

    Xero will be closed for our annual end of year shutdown between Friday, 25th of December 2020 - Sunday 17th of January 2021.

    We will follow up on your application as soon as possible upon our return.

    We thank you in advance for your patience and understanding and wish you a safe and happy New Year. Take care, The Xero Talent team

    Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.

    Please include a cover letter in your application, telling us why you’re a great fit for this position.