Design Manager, User Platforms

Last updated 12 days ago
Location:Wellington
Job Type:Full Time

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

How you’ll make an impact

Design Managers help define, detail and drive end-to-end product experiences at Xero. You’ll be a ‘player / coach’ – working on your own design tasks, as well as assisting others through design critique and mentorship. You’ll be contributing to design strategy, and looking after key relationships with Product leaders. You’ll help define how we improve as a Design team by working closely with other Leads, as well as our Design Directors.

What you’ll do

Everyone is ‘on the tools’ and the Design Manager is no different! The product Design Manager is a mix of hands on design work and managing a team of 5 Product Designers. You’ll mentor others in the design team, particularly those new to Xero and/or earlier in their design career, so that they can do their best work and develop skills and expertise.

Managers work closely with their Design Directors – you’ll share in the strategising work and conversations, building strong relationships with engineering leads and product managers to help influence prioritisation of work and roadmap items.

As part of the wider leadership team you’ll also share a responsibility for aspects of making the design team better, such as: Helping deliver the team’s professional development programme, and creating better processes across the team like continuously improving ways we work with development teams

*To be considered for this role you MUST submit a portfolio of work that demonstrates high quality work, contributing to user experience and business value across different touchpoints and devices

Day to day you will

  • Be responsible for owning and driving your own pieces of design work
  • Work closely with our engineering and product teams
  • Offer design critique to all Designers, sharing your thoughts and domain knowledge in a useful and constructive way
  • You will be responsible for developing their careers and enabling them to be the best they can be at Xero
  • You’ll align your team to the overall strategy of Design, reviewing your teams performance, and managing resource requests for your portfolio of work
  • You’ll present design and design strategy to a variety of internal and external groups, from product colleagues to C-level executives
  • At Xero we’re always growing! This means you’ll also be responsible for the recruitment, onboarding, engagement and management of new team members.

  • What you need for this role

  • You're a practitioner first and foremost- you'll have a strong background in Product Design, backed by a portfolio that demonstrates high-quality customer and business outcomes, and experience in mobile-centric design
  • You’ve seen and done it all! - You’ll be experienced in the entire design process, from uncovering customer needs and pain points, to executing elegant interfaces across different touchpoints and devices
  • You have a good understanding of design systems and how they work
  • You have hands on experience managing a team of designers
  • You're a collaborator! You'll have have heaps of experience working closely with developers and other designers in cross functional teams
  • You’re a strong communicator with proven ability to develop well-positioned and thoughtful insights and ideas with the team and wider stakeholder groups
  • And of course… you’re passionate about supporting, enabling and empowering other designers
  • Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.

    Please include a cover letter in your application, telling us why you’re a great fit for this position.