Quality Assurance Analyst - Risk & Compliance Operations

Last updated yesterday
Job Type:Full Time

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Your Role and Responsibilities
Quality Assurance Analyst - Risk & Compliance Operations
  • Permanent position, based in Ballarat
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You will be a part of Cognitive Process Services within IBM-GBS providing business process services to financial institutions.
The Quality Assurance Analyst will be responsible for conducting the Financial Crime Office Australia (FCoE) Centre of Excellence - Quality Assurance (QA) reviews. The team carries out CoE Quality Assurance reviews across the Financial Crimes Compliance (AML, KYC and Sanctions) processes in Australia.
As an analyst in the Financial Crimes Office for Australia, you work in a team that contributes to the operation of the financial crime compliance framework. Thus, your responsibilities and accountabilities include, but are not limited to, contributing to implementing and overseeing the QA program in a “business as usual” environment to mitigate the financial crime risks.

Key Responsibilities:
  • Working in a team of Financial Crimes Compliance process Quality Assurance reviewers performing CoE QA reviews of anti-financial crime activity in the ANZ Region, to determine whether Financial Crimes Compliance Control process outputs meet the established quality objectives set out within the GFCD QA Standards.
  • Ensuring that the results of the QA reviews relating to Financial Crimes Compliance control processes are communicated to the appropriate parties and are addressed in a timely manner.
  • Assisting with the maintenance of written QA procedures for conducting QA reviews in accordance with the GFCD QA Standards.
  • Supporting the implementation of a coordinated, consistent and risk-based AML, Sanctions, KYC and QA program.
  • Preparing QA reports summarising the objectives and purpose, scope, QA review methods, limitations and a consolidation of the QA results for agreement by your line management/senior colleagues prior to distribution to Senior Management within GFCD to provide an overview of the Financial Crime Compliance control process effectiveness and facilitating the periodic reporting to the appropriate regional governing bod(ies).
  • Escalating errors and exceptions identified during QA reviews in accordance with the GFCD Escalation and Issues Management Standard and the validation of action plans to address QA findings.
  • Supporting the coordination with Regional Issues Management to monitor and track the resolution of QA identified issues and action plans.
  • Supporting general compliance activities and other duties, including special projects as assigned

What skills will I need?
  • Experience with managing stakeholder relationships within the local function/role.
  • Knowledge of a variety Financial Crimes Compliance laws and regulations;
  • Good judgement and analytical skills;
  • Experience in drafting, designing and executing QA Reviews in accordance with Global Policies, Standards and/or Procedures; and
  • Good written and verbal communication skills
  • Good communication skills
  • Results driven, with a good sense of accountability
  • A proactive, motivated approach.
  • The ability to operate with urgency and prioritise work accordingly
  • Good decision-making skills, the ability to demonstrate sound judgement
  • A structured and logical approach to work
  • Good problem-solving skills
  • Good interpersonal skills
  • The ability to manage large workloads and tight deadlines
  • Excellent attention to detail and accuracy
  • A calm approach, with the ability to perform well in a pressured environment

What experience do I need?
  • At least 5 years of experience within financial crimes area of a global bank, consulting firm or regulatory agency.
  • Experience in Financial Crime Compliance or Regulatory Compliance: Quality Control/Assurance Function; Testing Function and/or Internal/External Audit Function.
  • Minimum of 5 years’ experience in a Quality Control/Assurance; Compliance Testing/monitoring and/or Audit Function
  • ACAMS Certification a strong plus.
  • Degree or equivalent industry standard qualification

Sign me up!
If you tick these boxes and are ready to start your next challenge with a career at IBM – click “Apply” today. To find out more, head to www.ibm.com.au/careers

Required Technical and Professional Expertise
As Above

Preferred Technical and Professional Expertise
As Above

About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

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IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.