Customer Information and Security Officer (CISO)

Last updated 43 minutes ago
Job Type:Full Time

Keolis Downer is Australia's largest private multi-modal operator with 20+ years of local presence with Southlink and LinkSA. We support 250 million passenger journeys annually in Australia.

Keolis Downer is committed to providing the highest quality of Rolling Stock Services in the local SA and greater Australian markets. This is a great time to join an industry leader who has built a trusted reputation on the quality of service and further develop your career in the Adelaide Rail Transformation Program.

In the role of Customer Information and Security Officer you will be the eyes and ears of Operations across the network and be tasked with ensuring that passenger safety and security is always maintained to the highest standards, and be able to respond to requests quickly and appropriately through sharp thinking, with precise decision making and effective management. Based in the control centre you will have complete control and visibility of the CCTV network and have access to to physical staff from security to operational management through a series of platforms to ensure Adelaide Metro is a safe and preferred mode of transport for their patrons.

You will have:

  • Previous experience in a large Security type role, with hands on experience and strong understanding of control centre-based security.
  • Security/technology/OHS based qualifications or related field.
  • Excellent communication skills, both written and verbal with no apprehension to make PSA announcements across the network when needed.
  • Strong reporting experience with ability to follow up and investigate incident reports from managers, providing detailed accounts of events.
  • Understanding of the “big picture” of the network being able to suggest and implement continuous improvement ideas to make the network user friendly, safe and secure.

What we offer:

  • A highly supportive team environment
  • Competitive remuneration with on-going training and support
  • An opportunity working on an exciting new project
  • Based in Adelaide
  • Full time permanent position

As Keolis Downer looks to offer global first-class transport services to the city of Adelaide this is excellent

opportunity to develop your skills, be part of a large-scale project and forge your own career with a leader in the transport industry.

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