Program Manager, Middle Office – Vice President

Last updated 1 hours ago
Job Type:Full Time

Investment Middle Office Services (IMOS) is a key fund services product that provides asset managers the ability to leverage JP Morgan’s operational expertise, market leading technology and data infrastructure to manage their trade processing, asset servicing, collateral management, and investment record capabilities. The product encompasses a multi-asset class offering across listed securities, equity swaps, cleared and OTC derivatives, and bank loans, focusing on the needs of large asset managers.

The Program Manager will lead the coordination and management of projects supporting client on-boarding and strategic platform enhancements. Your responsibilities will include program planning, monitoring workstream status and the coordination of interdependencies and client requests. You will work in close collaboration with Product Development, Product Management, Operations and Technology partners, both internally and with the client.

Key Accountabilities/ Major Responsibilities:

  • Set and implement PMO standards in AUS, driving consistency in processes/standards across Programs
  • Lead team through project lifecycle from ideation to project execution
  • Develop and manage a detailed project plan to monitor and track progress
  • Set priorities and agree outcomes, managing activities through to completion
  • Escalate issues and risks appropriately, driving through to resolution
  • Provide verbal and written updates as required, tailoring style to suit audience
  • Understand the risk profile of each initiative and apply appropriate & effective control mechanisms with clear ownership & governance, with active management of Risks, Assumptions, Issues & Dependencies (RAID)
  • Maintain bigger picture view with alignment to the strategic direction of the business


  • A tertiary qualification in Business Administration or a related field
  • At least eight years of relevant experience in the Financial Services industry
  • Strong program management skills, including extensive experience of project management tools, methodologies and best practice
  • Solid organisational skills and ability to manage multiple projects and responsibilities simultaneously
  • Excellent communication capabilities to effectively and appropriately message cross-functional teams, senior management and clients
  • Strong collaboration skills and ability to partner effectively with different groups
  • Proven track record of effectively resolving issues and conflicts to ensure timely delivery
  • Advanced MS Office skills - Excel, Access, Word, Visio and PowerPoint