Product Owner - Payroll

Last updated 6 days ago
Location:Canberra
Job Type:Full Time

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

You will be part of a payroll team that will build delightful experiences for customers in all payroll regions. This team will work very closely with other regional Payroll teams and teams within the wider portfolio to deliver magical experiences for our customers. Our teams are a unique blend of humans passionate about solving problems that really matter.

We are looking for a Product Owner who deeply understands Xero's purpose and someone who will focus their energy and effort on identifying, exploring, validating and solving the right problems for our customers. We're looking for people to work on challenging problem spaces with solid analytical skills, confident stakeholder management and a strong Agile mindset.

You will

  • Be part of a cross-functional product team and work with multifunctional stakeholders within payroll and other portfolios to get a deeper understanding the problems we’re solving for customers;
  • Go deeper on your understanding through asking clarifying questions, removing ambiguity and uncertainty by extracting requirements, negotiating priorities and facilitating sessions;
  • You will practice great collaborative relationships with peers in Sales, Marketing, Product, Design, Support and CX, finding data to test your ideas through the discovery, define, develop and deliver processes;
  • Use your prioritisation skills and work with stakeholders to effectively prioritise problems and build a roadmap inline with the payroll strategy;
  • Work with our development teams who rely on your guidance and leadership everyday to help them develop the solutions to these problems;
  • Work in an agile way, following build-measure-learn methods, regularly making good judgment calls and trading off, continually putting the customer first;
  • Effectively manage communications with stakeholders before, during and after product launch with a focus on defining scope, development progress, addressing any roadblocks and helping GTM launch the feature.
  • What You’ll Bring With You

  • Product experience working within a SaaS environment;
  • Experience in solving challenging customer problems in a comparable role
  • Hands-on experience with Agile processes and principles
  • Willingness to make decisions with incomplete information, and to allow others to make decisions too
  • A relentless customer centric value drive while staying focused on the purpose and objectives
  • Be adaptive to changing circumstances, both in terms of product development techniques and delivery methods
  • Possess a passion for continual learning, be open to constant change and adapt to feedback provided for improvement
  • An open and effective communication style and the ability to build relationships at all levels
  • Why Xero?

    At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.

    Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.