Continuous Improvement & Operational Quality Manager

Last updated 7 days ago
Location:Auckland, Bay Of Plenty, Canterbury, Manawatu-Wanganui, Otago, Waikato, Wellington
Job Type:Full Time

Our National Road Maintenance and Operations team is growing and we are looking for a Continuous Improvement & Operational Quality Manager to join our team.

You’ll be part of a team of specialists who will help to increase business performance across our Transport Services division.

The role
In this newly created and specialist role you’ll be the driving force for identifying and leading improvement initiatives across teams to deliver value and field quality. Our road network maintenance contracts portfolio is rapidly growing in both complexity and client expectations around consistent customer focused delivery.

Your mission will be to use tools like Six Sigma and LEAN methodologys to unpick and challenge our current processes and approach. Ensuring we continue to lift the bar in terms of field quality, planning, and waste reduction, you’ll:

  • Champion a quality culture in our Network Management Services
  • Be a leading advocate for a continuous improvement mindset
  • Develop initiatives enabling our field based teams to produce quality work consistently
  • Enable teams to be successful by helping them to build quality focused production plans


You’ll also work with the National Maintenance Operations Manager to develop and implement a three year strategic plan around field quality.

This role isn’t all about meeting ISO standards and ticking boxes, it’s consistently delivering a quality product in the field through changing attitudes, outlooks and approaches to the work we do.

About you
You’ll bring with you a fresh set of eyes to our industry, an enquiring mind and a design thinking approach to the work you do.

You’ll couple this with proven experience in continuous improvement and or quality leadership, along with

  • LEAN or Six Sigma methodologies
  • The ability to positively guide and influence others
  • A project approach and manner
  • The ability to engage and communicate effectively at all levels to build a “best employer” work envirnment


A role with Downer can enable you to develop and enhance your skills and experience. This is a great opportunity for you to join our diverse and inclusive culture and be part of a great team thriving in a collaborative fast-paced environment. We will reward you with a competitive remuneration package, flexible working arrangements, great training and ongoing development, and the opportunity to advance your career within our organisation.

If you are looking for that next step in your career, where you can really focus on solutions and make a difference, then this is the opportunity for you.

This role can be based out of any of our main centres (Auckland, Hamilton, Tauranga, Palmerston North, Wellington, Christchurch or Dunedin).

How to apply
If this role appeals to you and you tick most of the criteria above, then don't delay, we'd love to hear from you today! Apply via www.downercareers.co.nz and search using job number 574523

Downer NZ is an equal opportunity employer committed to creating a diverse and inclusive culture.

Please note that the successful applicant will be required to pass a pre-employment drug test & medical.

Due to the fast-paced nature of Downer, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible