Client Technical Specialist - Hybrid Cloud

Last updated 1 hours ago
Location:Adelaide, Australia, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth, Sydney
Job Type:Full Time

Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client's business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions.

Your Role and Responsibilities
We are seeking an experienced Technical Sales Specialist to join our Hybrid Cloud business unit, focusing on the Robotic Process Automation (RPA) product suite.

The successful candidate will be expected to provide internal and external technical leadership for pre sales IBM Hybrid Cloud engagements in the RPA specialty. This includes positioning the RPA product suite to customers, technical, management and executive staff in the context of how to use the technology for business advantage and as part of broader IBM Software solutions.

This position is for a Sydney/Melbourne work location, however the role is expected to provide coverage of the Australia/New Zealand geography as required. Therefore the successful candidate may be required to travel interstate and to New Zealand.

What will I be doing?
  • Collaborate as 'OneIBM' to assist with a technical sale, providing pre-sales and post-sales support and/or critical situation management. As sales engagements may be directly or indirectly through channel business partners, ongoing interlock will be required with sales specialists and sales teams to achieve sales targets.
  • Conduct technical assessments, solution architect design and configurations and perform demonstrations, Proof of Concept or Proof of Technology including business studies such as Return on Investment analysis
  • Facilitate presentations and complete RFI/RFP Response
  • Position the IBM Technology offerings against competitive offerings and shape the value proposition of IBM Software and the IBM solution to win IBM Software solution opportunities,
What skills and experience will I need?
  • Proven experience with digital work automation and management issues
  • Technical sales capabilities including being technically articulate both orally and in creating written responses/documentation.
  • Experience or understanding of business and IT process automation, as well as the ability to articulate business value of automation.
  • Experience with products such as IBM Robotic Process Automation, WDG Automation, Automation Anywhere is desirable.
  • Additional skills in products from the IBM DBA portfolio would be beneficial.
If you tick these boxes and are ready to start your next challenge with a career at IBM - click "Apply" today.

IBM welcomes applications from people of all backgrounds. If you require accommodations or adjustments, we encourage you to make us aware so that we can support you through the application process.

Required Technical and Professional Expertise
As above

Preferred Technical and Professional Expertise
As above

About Business Unit
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBM
What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.