|Location:||Remote - AU/NZ only|
|Job Type:||Full Time|
Why You’ll Love Cisco
Ever wondered how you are able to shop or connect with friends and family via video calls at the click of a button? In a world where everything is converging on the Internet, networks have become more relevant than ever before in our lives. Our employees' revolutionary ideas impact everything imaginable - from entertainment, retail, healthcare, and education, to public and private sectors, smart cities, smart cars, and everyday devices in our homes. Here, that means you’ll take creative ideas from the drawing board to powerful solutions that have real world impact. You’ll interface with Cisco leaders, partner with experienced mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You’ll be part of a team that cares about its customers, enjoys having fun, and you’ll take part in changing the lives of those in our local communities. Come prepared to be inspired.
As a Customer Experience Consulting Engineer, you will work on leading-edge technology with a keen focus on enabling Cisco’s global customers to bridge the gap between business and IT to facilitate innovation. You will collaborate with and learn from industry-leading engineers. At Cisco, we value your ideas and perspective. We encourage you to innovate and push boundaries. You will join a cohort of engineers to build your technical expertise, learn Cisco specific technologies and how to build a positive experience for our customers.
You will make a proven impact in a new era of networking, contributing to intent-based solutions, automation and cloud technologies.
What You'll Do
Focuses on customer engagements to deliver IT solutions that address business outcomes
Consult with customers to understand their business requirements and build the best solutions
Help customers optimize their network investment and speed migration of advanced technologies
Build and maintain relationships with a wide range of customers across multiple industries
Interact with teams from other parts of Customer Experience and organisations within Cisco
May require travel to customer sites (amount of travel varies with the role and technology)
Recent graduate or in your final year of study for a Bachelors, or Masters degree in a technical field (e.g., networking, computer science, IT, engineering)
Minimum GPA: 3.0
Real passion for networking, IT, or computer science; knowledge of adjacent technologies
Strong analytical and technical problem-solving skills
Ability to multi-task, work in a dynamic team environment, and work independently
Travel to customer sites (amount of travel varies with the role and technology team)
Cisco or industry certifications a plus
Must be an Australian Permanent Resident or Australian or New Zealand Citizen
Knowledge in routing, switching, data centre networking, software and automation, virtualization, wireless, unified communications, security, or software defined networking.
We Are Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool.