Claims Account Manager

Last updated an hour ago
Location:Sydney

Have you spent your career building long term relationships with your clients and stakeholders? Do you thrive on developing and implementing claims initiatives while actively supporting the underwriting of new business and retention of existing accounts? This diverse role as Claims Account Manager with Zurich could be just what you’re looking for.

Using your outstanding relationship management skills you will be working across Zurich’s commercial insurance product lines, representing the Zurich Claims proposition in market.

As a Claims Account Manager you will be market-facing and have the opportunity to develop the following\:

  • Tailored claims solutions that fit within the Zurich claims model

  • Deliver claims service review meetings
  • Develop broker and/or customer specific claims service protocols

  • Work with Zurich’s Underwriting, Distribution and Claims teams to ensure clear lines of communication regarding service, sales and retention.

  • Provide claims risk insights in relation to targeted products and deliver claims education and training to brokers and customers

  • Obtain service feedback from customers/ brokers to deliver an optimal customer service experience

  • Develop and introduce industry leading customer centric claims initiatives.

Your demonstrated capability of developing healthy long-term business relationships and thorough understanding of the insurance industry will be key to your success in this role. You will have sound knowledge of Claims Strategy and operational imperatives, excellent communication, presentation and problem solving skills, along with strong business acumen and General Insurance claims experience

A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.

So make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.