Client Director - Financial Services

Last updated 32 minutes ago
Location:Remote - AU/NZ only
Job Type:Full Time

As a Strategic Account Executive at Microsoft, consider yourself the dedicated virtual CEO of an account who leads our top customer into the digital age. 

This job will provide you:

  • An opportunity to drive change with your customer to do business like never before in a new and transformational way
  • A forum to co-create the art of the possible 
  • The chance to lead world-class, diverse teams of digital transformation advisors, engineers, architects, and delivery teams who all have a vested interest in the customer

The Strategic Account Executive will be responsible for the following:

Industry Business Leader

  • Lead with Industry - Building trusted relationships through engagements focused on driving the customer’s desired business outcomes using Microsoft technologies

Transformation Leader

  • Deliver the customers business and technology outcomes reliably. Continue to lead Digital Transformation discussions with customers through best in class virtual engagements. 

Account Team Leader

  • Orchestrating and coordinating the team, ensuring that the best of Microsoft and our partners is brought to bear to help our customers deliver their business goals. 

Responsibilities

Core responsibilities

  • Develop landing plan including field onboarding, partner disclosure, readiness, and execution
  • Ensure subsidiary business owners of transformation pillars (commerce, co-sell, membership) incorporate changes within their respective planning and execution for positive business outcomes
  • Determine core transformation stakeholders, define R&R, scope and role criteria and accountabilities
  • Create disclosure and onboarding/transition plans to prioritize efforts with stakeholders, partner account teams, support, operations
  • Drive attainment of local subsidiary change mgt KPIs/scorecard results
  • Participate within the partner transformation community, share learnings, best practices
  • Manage a small team of 2 direct reports of a 2nd account executive and an account CTO.

Qualifications

Experiences Required: Education, Key Experiences, Skills and Knowledge

  • 5+ years of building strategic business partnerships through selling or consulting with enterprise customers. Equally considered will be 5+ years of experience driving digital transformation from within the enterprise customer
  • Bachelor’s degree or MBA preferred; or equivalent experience
  • Experience in influence-without-authority (networking / orchestration with 50+ internal and external people) in global environments
  • Demonstrated ability to understand how to run business and commercial models (including, but not limited to, portfolio management, P&L ownership, business planning) 
  • Embody "we-before-me" mindset
  • An industry experience in Financial Services is essential

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.