Customer Attendant Qualified

Last updated 6 days ago
Location:Grafton
Job Type:Part Time

NSW TrainLink is proud to connect people and communities throughout NSW and encourages people to choose us because we are a better way to go. We provide intercity, regional and interstate rail and coach services for customers travelling between Sydney and the Hunter, Central Coast, Blue Mountains, Southern Highlands, Illawarra and South Coast regions, as well as Regional services around NSW and to Brisbane, Canberra and Melbourne. Each year our customers take more than 35 million journeys with our safe, reliable and comfortable trains with on board facilities.

The opportunity

We have an exciting opportunity for a Permanent Part-time Customer Attendant Qualified to be a part of our Customer Service Delivery team within NSW TrainLink. The Customer Attendant Qualified ensures that the location is maintained to applicable quality and safety standards, and provides a high level of customer service to customers.

About you

We are looking for a Customer Service Attendant Qualified who has outstanding customer service skills, as well as strong problem solving skills and preferably good knowledge in trains. If you are self-motivated, have a strong work ethic and are driven to provide exceptional customer service, then we want to hear from you!

Want to know more?

Please click here to view a copy of the position description.


Note you may require to work on a 24/7 rotating shift, you may be required to work on weekends and nights shifts.

About us

NSW TrainLink is proud to connect people and communities throughout NSW and encourages people to choose us because we are a better way to go.

We provide intercity, regional and interstate rail and coach services for customers travelling between Sydney and the Hunter, Central Coast, Blue Mountains, Southern Highlands, Illawarra and South Coast regions, as well as Regional services around NSW and to Brisbane, Canberra and Melbourne.

Each year our customers take more than 35 million journeys with our safe, reliable and comfortable trains with on board facilities.

Interested?

Joining NSW TrainLink, you’ll have access to a range of unique government benefits. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

Don’t miss out! Apply today to register your interest.

Our Commitment to Diversity

Great people come from all walks of life. At Transport for NSW, we are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve.

We welcome and encourage applications from all people regardless of age, gender, ethnicity, cultural background, or sexual orientation.

Salary and benefits

The salary for this position is CA2 $1,119.25 (pro rata) per week plus superannuation and leave loading.

NSW TrainLink offers rewarding work and employee benefits with opportunities for career progression, learning and development, health and wellbeing, and work-life balance. Other benefits include:

  • Free travel on Government trains, buses and ferries
  • Applicable Shift Allowances and Penalty Rates

Join NSW TrainLink for the opportunity to shape the future and make a genuine difference for the people and communities of NSW by providing a world class rail system.

How to apply

Click on APPLY button below. For more information on NSW TrainLink or to view the position description, please click on links provided.

Need help?

For any enquiries, please contact Angelina Abraham on Angelina.abraham@transport.nsw.gov.au

Note, applications will NOT be received via email.

Application close: 11:59PM on Wednesday 23 September 2020.

For more information on how to apply for a role in the NSW Public Sector please click here.

For permanent positions in the NSW Public Sector, you need to be an Australian Citizen or Permanent Resident. For most Temporary jobs, you need a visa that gives you permission to work in Australia. To be considered for these roles you must be 18 years of age. Applicants will need to complete merit based selection activities and will be subject to satisfactory medical, drug & alcohol and criminal record checks as part of the selection process. Please note that an eligibility list may be created for this position, and position(s) of the same classification that subsequently become vacant may be filled using this eligibility list (where the vacancy is within 60 minutes travelling time). Transport for NSW is an equal opportunity employer. Women and people with a disability are encouraged to apply.

  • Permanent Part Time opportunity based in Grafton

  • Full training provided – shift role: 20 hours per week

  • Salary: $1,119.25 (pro-rata) per week plus 9.5% superannuation

  • Permanent Part Time opportunity based in Grafton

  • Full training provided – shift role: 20 hours per week

  • Salary: $1,119.25 (pro-rata) per week plus 9.5% superannuation