Analytical Governance Lead

Last updated 4 hours ago
Location:Melbourne
Job Type:Full Time

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

What's the role?

As the Analytical Governance Lead, you will drive the definition and implementation of the frameworks, habits and support structures needed to stretch our thinking as we scale our use of analytical and algorithmic decision-making. You will lead the creation of pragmatic, scalable and sustainable approaches to govern the use of data across both ML and BI applications and ensure we behave ethically and in line with our company values.

Who are the team?

The Data team is responsible for driving the adoption of data driven decision making across Xero - for both our internal users and our global audience of small business owners, bookkeepers and accountants. We create, manage and deliver a wide range of data services including core reporting, key data dimensions, extensible and scalable analytical data processing and storage facilities, machine learning toolsets, frameworks and API driven prediction services.

We are the a center of expertise for data architecture, data modeling, machine learning, ethical data usage and artificial intelligence service design. We lead the effort to raise the data and AI literacy levels across Xero.


What you'll be doing...

  • Lead the design and implementation of governance frameworks, habits and support structures for our current and future analytical applications in collaboration with specialists from the Data team plus Legal, Risk and Security
  • Work with our development teams, to co-create a best practice approach to embedding ethical thinking into the way we design and build analytics and data products across Xero
  • Ensure our emerging governance frameworks continually balance delivery of more insightful products and services, with continued adherence to our Responsible Data Use Commitments
  • Deliver pragmatic and measurable education and behavioral change efforts across the company to uplift awareness of and adherence to these governance frameworks.
  • Establish an ethics practice within Xero with a focus on the ethical usage of data and the ethical application of machine learning and artificial intelligence including considerations of fairness, accountability, transparency, bias and ‘right of reply’ and explain ability in automated decision making
  • Lead the thinking around our approach to regulatory affairs and risk management in the realm of analytical applications and machine learning technologies.
  • Remain up to date with relevant technology and policy changes and trends and continually grow a knowledge of how they may impact Xero

  • About you...

  • Taking a product-thinking approach to processes so they remain valid and valuable for all
  • Excellent written communication skills
  • Consulting skills around shaping the problem space, structured thinking and analysis, communications and influence
  • Strong personal credibility and leadership skills; can comfortably lead senior leaders through difficult trade-off discussions and creatively drive consensus
  • Successfully builds trust with stakeholders and working relationships across the business
  • Drives engagement, education and delivers sustainable change
  • Takes #ownership of problems and executes a pragmatic and collaborative approach to their resolution

  • What you'll bring with you...

  • Extensive experience in shaping and implementing governance frameworks for analytical applications across both BI and ML solutions
  • Expertise in the context, challenges and execution of applied ethics in data-driven decision-making
  • Facilitating data-led conversations with disparate stakeholder groups including executive, operations, strategy and technical specialists
  • Ability to influence change in dynamic, complex environments with multiple competing priorities
  • Familiarity with relevant regulatory and certification frameworks including GDPR, CCPA, ISO 27001/SOC2, and Open data (UK/ Australia)


  • By joining Xero you’ll be working in a rapidly growing global company that is making life better for people in small business, their advisors and communities around the world. We believe in inspiring people to do the best work of their lives, if you do too then apply!




    Why Xero?

    At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.

    Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.