Senior Engineer - Site Reliability

Last updated 24 days ago
Location:Wellington
Job Type:Full Time

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

Due to Xero's ongoing growth, we are looking for a Senior Site Reliability Engineer to join our Reliability team based in Wellington.

The Reliability team empowers other teams from across the business to improve the availability, performance and efficiency of our software products. The foundation of our reliability strategy is to ensure teams have full visibility of emerging issues in our software’s behaviour. We manage and develop a range of monitoring, logging and performance analysis tools for this purpose.

As the Senior Engineer in this monitoring focused pod you will work closely with Xero’s Product teams to determine shared objectives, implement sophisticated monitoring and remediation toolsets, provide technical leadership and build a culture focused on continually improving Xero’s platform and applications.

To be successful in this role you will:

  • Be enthusiastic about understanding systems and solving complex problems
  • Have experience as a Site Reliability / DevOps engineer and some software engineering experience with a desire to grow development practices and principles.
  • Have experience managing and integrating with logging / monitoring solutions such as (but not limited to) New Relic, Datadog, Dynatrace, Sumo Logic and Splunk
  • Experience working with cloud providers such as AWS or Azure.
  • Have strong communication and collaboration skills
  • Understand how to support, measure and analyse software systems in production
  • Mentor their peers by sharing their skills and experiences
  • Value engagement with both technical and non-technical staff
  • Understand software engineering and the need for continuous improvement
  • Have a commitment to the Xero values: #Human, #Team, #Challenge, #Ownership, #Beautiful
  • This role will involve on-call availability and periodic overtime. If you are ready to take on a new challenge in a fast-paced organisation where the sky's the limit we want to hear from you.

    Joining Xero’s Reliability team means working for a company with big goals, making a difference in the lives of many people – your fellow engineers and small businesses around the world. As part of your awesome package, you’ll receive a competitive salary, Xero shares, great colleagues and an environment that challenges you to be the best you can be.

    Thank you for your interest in joining Xero!

    Xero will be closed for our annual end of year shutdown between Friday, 25th of December 2020 - Sunday 17th of January 2021.

    We will follow up on your application as soon as possible upon our return.

    We thank you in advance for your patience and understanding and wish you a safe and happy New Year. Take care, The Xero Talent team


    Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.

    Please include a cover letter in your application, telling us why you’re a great fit for this position.