HVAC Service Technician - Melbourne West and Geelong (395337)

Last updated an hour ago
Location:Melbourne
Job Type:Full Time

HVAC Technician | Woolworths Facilities Management - VIC

Skilled, professional HVAC Technician required.

  • Be exposed to the latest refrigeration technologies and training
  • Servicing Melbourne West/Geelong area
  • Attractive remuneration package
  • Permanent full-time role
  • Area role covering multiple Woolworths stores

About Us

Founded in 1924, Woolworths Group is Australia's largest retailer with more than 3,500 stores across Australia and New Zealand that span food, drinks, general merchandise, and hotels. The Woolworths Group is a proud, home-grown Australian business, employer of more than 205,000 people and a committed business partner of many thousand local farmers, producers, and manufacturers.

The Woolworths Facilities Management (WFM) Service team is one of the largest providers of Refrigeration and Air Conditioning Services in Australia and operates around the country to support our stores, including performing day to day service and maintenance efficiently and with minimum disruption to our stores and customers. We are continuing to grow by providing outstanding engineering and maintenance solutions to our selected customers across the nation.

At Woolworths, we strive to be at the forefront of refrigeration technologies and have stores that utilise trans-critical CO2 refrigeration systems as well as RDM, Danfoss and Emerson Controls. This role will provide exposure to the latest supermarket refrigeration systems and provide opportunities to further develop your skills. We also provide our team members with the latest product training via our relationships with industry-leading partners.

About You

WOWpeople are great people. Whether we’re learning new things, seizing the initiative, or winning together our customers are at the heart of everything we do. If you’re the sort of individual who takes accountability and strives to always do the right thing for each other, our communities, our customers, and our business then we ought to connect.

We are currently seeking an experienced Service Technician - Melbourne on a permanent basis. Reporting to the Service Team Leader your primary responsibility is to achieve productivity levels as per agreed customer-generated reactive calls to be closed per day and to complete allocated planned maintenance activities.

The role:

As a Service Technician, you will ensure facilities management services to our customers are at the highest levels and ensure we operate as a Proactive, Responsive and Efficient service model. Our Service Technicians work with us on a permanent full-time basis and across designated areas in a reactive and proactive maintenance capacity.

In the role, your responsibilities will be:

  • Proactively look for potential sources of refrigerant gas leaks in order to reduce refrigerant usage
  • Reduce average reactive call volume per store/month below agreed target
  • Control and reduce costs (labour, materials, subcontractors) against store budget
  • Ensure refrigeration case uptime to maximise sales for customer
  • Achieve service response times as per business rules
  • Achieve first time fix targets
  • Meet energy saving targets as agreed with key stakeholders
  • Maintain and update Asset registers


The successful candidate will have:

  • Trade qualification – minimum of Certificate III in Refrigeration and Air Conditioning or equivalent
  • Restricted Electrical Workers License (where required by state legislation)
  • Current, valid ArcTick Refrigerant Handling Licence
  • Current, valid Motor Vehicle Drivers Licence
  • A minimum of two (2) years’ post apprenticeship experience in a similar role within the commercial HVAC service and installation industry, preferably with commercial supermarket experience
  • Strong technical and operational skills with a sound understanding of commercial / supermarkets refrigeration and air conditioning systems and equipment
  • Well developed verbal and written communication skills
  • Strong interpersonal and customer service skills
  • High attention to detail
  • Effective time management and organisational skills
  • Ability to work autonomously
  • Ability to work under pressure to set deadlines without compromise to quality or service


Why you’ll love it here

In addition to this exciting role, these are some of the benefits we offer:

  • An attractive remuneration package including base + super + paid overtime and tool of trade vehicle.
  • Team member discounts at all of Woolworths businesses
  • The opportunity to collaborate with some of the brightest and best minds in Australia across our brands
  • Flexible work arrangements
  • An exciting career - as our business grows, so do the opportunities for our people

If this sounds like you and you want to be part of one of the most exciting journeys in Australian retail, apply now!

We value diversity and aim to create a vibrant and inclusive workforce that reflects the communities we serve. If you meet a number of the requirements (and not all), we encourage you to submit your application.

We’re also social! - connect with us at #WOWcareers through LinkedIn #LI #work180, Facebook or via www.wowcareers.com.au

Sound like your next opportunity? Apply now or head along to www.wowcareers.com.au to discover more!