Park Operations Officer - Open Space and Trees

Last updated 2 months ago
Job Type:Full Time

$106,988 plus 9.5% Superannuation


We are the City of Melbourne , a bold place to be extraordinary.

We are rapidly transforming to meet the evolving challenges faced by a global city. With a vision of being a leading capital city, our mission is to create positive impact for our community by being bold, innovative and sustainable. Each day, we work with passion and purpose so that together we achieve incredible things.

Together we Make the Difference


How this position will Make the Difference to City of Melbourne…

The Parks Operations Officer – Open Space and Trees will work closely with the appointed Service Providers to manage the open space assets or tree assets in the City to the agreed standards and park master plans. The role will see you liaising with customers and key external bodies on a regular basis.

The City has entered into contracts with Service Providers to provide management and maintenance services for the open space and tree assets of the City. The Parks and City Greening branch has a team that:

  • manages these contracts;
  • facilitates the use of the open spaces for events, sports and other recreational activities, however, the management of the events and sporting activities are carried out by other Branches;
  • liaises with the community on specific queries and requests relating to the open spaces;
  • enforces regulations in parks;
  • performs regular quality assessments of the open space and tree assets and services; and
  • identify and implement capital works upgrades of open space assets.

You will work within the Park Services team that includes Parks and Tree service contract management, Park Ranger services, and Water management and Park projects. You will have regular contact across the Parks and City Greening branch with members of the Urban Forest and Ecology team and the Parks Planning and City Greening team.

We are seeking an individual who can demonstrate their exceptional customer service and communication skills (oral and written). You have demonstrated knowledge and relevant experience with contract management and a strong understanding of parks management and/or tree management.

By joining us, you will become part of a remarkable team who work in a constructive and inclusive culture to shape the future of this city. Together, we champion difference, celebrate achievement and recognise positive impact.

You can bring… (Selection criteria)

  • Ability to demonstrate and display City of Melbourne Values – accountability, integrity, courage, respect for self and others, and striving for excellence.
  • A tertiary qualification in a relevant discipline such as horticulture, arboriculture, natural resource management or contracts.
  • Extensive experience and understanding of parks management and or tree management.
  • Experience in managing contracts and monitoring of contract performance.
  • Demonstrated strategic thinking and problem solving abilities.
  • Current Victorian drivers licence.

Personal Attributes

  • Team player.
  • Demonstrated commitment to excellence in customer service.

To view the physical requirements of this position, please see below under Position Information.          

How to apply…

As part of the online application form you are required to:

  • attach your resume
  • attach a separate cover letter, responding to the selection criteria (no more than two pages), as listed above under ‘You can bring…’

Please address your covering letter to Mark Callow, Team Leader Parks Services

Applications will be accepted up until 11:45pm Wednesday 12 August 2020.

The position description for this role will not be provided at this stage of application.

For those interested in working with us, the City of Melbourne offers a great range of benefits. If you have any questions, or would like further information, please contact

City of Melbourne conducts a safety screening process for all employees including a national criminal check and Working with Children Check prior to commencing in the role. For information about the broader collection and use of personal information by the City of Melbourne, please refer to our Privacy Policy

City of Melbourne is proud to be a workplace that champions diversity. Our commitment is for our people to be safe, included and supported so that they can be at their best. As an equal opportunity employer, we encourage applications from people regardless of their gender identity and expression, ethnicity, cultural background, sexual orientation, disability and age. We look for the right values, skills and knowledge to build our capabilities so that we can best deliver for our community.