nbn Local Business Lead

Last updated 29 minutes ago
Job Type:Full Time

Job Expectations

Build your career and Australia’s future.

As nbn moves from Build to Run, alongside a transforming industry, we are preparing for an exciting journey ahead as we seek to lift the digital capability of Australia. You will be presented with opportunities to have great impacts on nbn and your local community as we grow and evolve.

This is a fantastic opportunity to join the nbn Local Team as a Regional Business Lead within nbn’s newly formed Regional Development & Engagement (RDE) business unit, reporting directly to the Head of nbn Local (NSW).

* Please note, we are looking for regionally based candidates in Riverina / Murray NSW, ideally located in regions such as: Albury or Wagga Wagga.

A bit about the role
As an nbn Regional Business Lead, you will play a critical role within the nbn Local team. You will be accountable for strategically developing and leveraging strong relationships focussed on small and medium business (SMB) outcomes with government, industry, & community stakeholders within a defined region and in line with the region’s and overall national strategy. You will develop an SMB strategy within your territory that encompasses delivering a comprehensive SMB engagement program to lift the digital capability and participation in the nbn. You will support achievement of nbn’s rural and remote Business Segment initiatives, the delivery of nbn’s commercial objectives, including SMB understanding, positivity, and rapid take-up of business grade nbn services, and lift customer experience and brand reputation within this segment.

You will also lift SMB segment’s digital capability through engaging with key stakeholders to foster engagement within the RDE segment business programs addressing SMB and target industry verticals. Through collaborating with the team, you will identify and bring to fruition co-investment partnerships to optimise nbn’s network footprint within business areas. You will also work across other BU’s within nbn including Business Sales & Marketing, Government Relations, New Developments, RDE Segments RDE Strategy & Transformation and nbn Corporate affairs to facilitate these outcomes.

Your role will involve but is not limited to:

  • Developing Digital Capability
  • Supporting Local Performance
  • Integrating with Local Business Community
  • Developing Regional Infrastructure

A bit about you

The successful candidate will be based in regional NSW and have extensive experience in Business Development, Industry Development or Business Channel Management roles involving complex stakeholder environments, preferably working in or with regional, rural or remote communities and have attained Tertiary Level qualifications in a relevant field. You will be a resilient and tenacious professional, passionate about regional Australia, with the ability to work collaboratively and strongly engage with internal stakeholders in a large matrix organisation, showing initiative and balancing competing demands. You will have a strong understanding of the small and medium business, especially within regional Australia, and the digital connectivity challenges they may face.

Highly developed interpersonal and stakeholder management skills with demonstrated experience working, engaging with, and presenting to external community, business, industry groups and local government is critical. The ideal candidate will have excellent influencing and negotiation skills and a strong track record of utilising a range of community engagement tools, techniques, and forums to achieve and exceed community engagement targets on a localised basis. Familiarity with current telecommunications technology developments and the Microsoft Office Suite is also beneficial. A valid Australian driver’s license is required to drive a tool of trade, pool car and/or commercial vehicle and there is an expectation of regular travel within this role.

An understanding of nbn’s Customers, Business, Products and Processes is highly desirable in this role.

Life at nbn
Please note that this role will be available as a permanent opportunity.

We make it easier for people from any career background to thrive. You’ll benefit from formal learning programs to support ongoing development in professional and business capabilities. There are also a number of informal, on the job learning opportunities to help further your development.

The nbn™ broadband access network is delivering the technology that will shape Australia’s future. As one of the largest infrastructure projects in Australia’s history, working at nbn is a once in a lifetime career opportunity, where no two days are the same.

nbn is committed to an inclusive, flexible, and supportive workplace. We strive to ensure that any barriers that may exist are removed to allow everyone equal opportunity to thrive and succeed, regardless of factors such as gender, those who identify as First Peoples, LGBTI+ status, cultural background or disability. We actively focus on encouraging diversity and ensuring that all our people have fair opportunity to reach their career aspirations and potential.

Continue the conversation

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

At nbn our people and our planet matter. We have an unwavering commitment to the wellbeing and safety of our employees so that everyone goes home safely each day and can perform at their peak to deliver the nbn™ network. nbn also aims to build a network that minimises energy use and can be operated with minimal impact on the environment.

Worker Type


Time Type

Full time