Last updated 15 days ago
Job Type:Full Time, Part Time

About the team
This role is a member of the Specialist Technology Operations team within Deloitte Operate. The STO team is responsible for supporting technology underpinning solutions that Deloitte provide to a range of customers across a range of industries.

Technologies in play include Mulesoft, Java, AWS, Azure and Google Cloud Platform, Kubernetes, RedHat Linux and RedHat Openshift, Docker, The ELK stack, Sumologic, Dynatrace, DataDog and OpsGenie.

Deloitte Operate pride themselves on the quality of their staff and offers unique opportunities to learn, grow and lead in exciting new areas such as web APIs, microservices, infrastructure as code, SaaS integration, continuous delivery, containers and container PaaS, real-time analytics and DevOps practices.

Enough about us, let's talk about you.
You are someone with:

Solid experience with API, ESB and EAI toolsets such as MuleSoft, RedHat Fuse Some familiarity with open source BPM technology such as Camunda, Activiti BPM Strong Java plus solid dependency management skills using tools such as Maven Experience with CI tools such as Jenkins, Hudson, Bamboo, Thoughtworks Go Some experience with Messaging platforms (ActiveMQ, AWS SQS and SNS) Analytics and search platforms (Elasticsearch, Kibana, Logstash, Sumologic) Highly organised Excellent time management skills Strong communication skills, particularly in regard to stakeholder management (internal and external) Can-do attitude Familiarity with ITSM tools such as Jira, ServiceNow, and Remedy ITIL V3 certification desirable Available to be on call after hours from time-to-time for which you will receive additional compensation Experience working in an Operations or DevOps environment Experience supporting in-house developed solutions advantageous Experience working in a consultancy or Managed Service Provider environment advantageous Security experience or certifications particularly around cloud platforms and applications highly desired. Australian Citizen or Permanent Resident

Deloitte Operate is looking for an Application Support Engineer, specialising in integration toolsets such as MuleSoft Anypoint (Mule), to work in our Specialist Technology Operations team. We are a team of motivated and enthusiastic engineers providing integration and cloud infrastructure support to a range of customers across a broad range of industries.

Deloitte Operate manage innovative solutions to Australia's most prominent companies using a combination of open source software, cloud-native application architectures, thought leadership and a focus on business value.

What will your typical day look like?

Key responsibilities will include supporting, maintaining and protecting your customers' solutions including availability and service level compliance across a portfolio of accounts across multiple industries and geographies. You will also be responsible for:

Protect and improve reliability and availability of the environments we support Help drive technical improvements to our customers' platforms and environments Form strong working relationships with both staff and customer stakeholders Automation of system deployments and configuration management Maintain internal and customer ITSM toolsets ensuring accurate records are kept of work performed. Input into ITSM processes such as event, incident, problem and change management Lead small teams of 2-3 people Provide more junior team members with regular, timely and balanced feedback for tasks Provide support for business development activities and take ownership for components of these tasks

Next Steps
Sound like the sort of role for you? Apply now.

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients and candidates with a consistent & exceptional Deloitte experience globally.

Salary for this role will be between $60 to $70k including 9.5% Superannuation