Customer Advisor

Job Type:Full Time

Employment Type


Closing Date

27 May 2020 11:59pm

Job Title

Customer Advisor

Job Description

Connect with Telstra

We’re at the heart of technological change and we’re helping to make it happen by connecting everything to everyone. And that’s where you come in, to help us create a brilliantly connected future for our customers.

About the role

We are seeking expressions of interest from talented individuals who thrive in a fast paced customer service environment and are looking for their next retail opportunity.

At Telstra, we know that our people are our greatest asset and that’s why we’re always looking for brilliant individuals who embody our values and have a passion for technology.

As part of our Customer Sales and Service Consultants team, you will be the face and voice of Telstra. Talking to our new and existing customers, you’ll deliver personalised service and advice to uncover their individual needs and provide them with great solutions.

On any given day, you could be sharing your knowledge about our services and the latest technology, or talking to a customer about our international roaming offers for their next holiday. It’s challenging and varied work that you can be proud of.


- Telstra Murray St Store: Shop 2 140 William St Complex Entry via Murray St Mall PerthWA6000

What you’ll bring

As our customers are at the heart of everything we do, their happiness is our success, so you’ll need to go above and beyond to meet their needs.

This means we’re looking for people who have the confidence to speak with customers face to face, are resourceful and resilient, and are able to show us their natural enthusiasm for working with people.

You'll also need to be receptive to different personalities, and use varied approaches in your interactions with others.

No previous technical knowledge is required, just your passion for people and learning, as we’ll provide you with all the training you’ll need.

Sounds like you?

If you have a passion for retail and can deliver a unique, memorable experience to our customers every time they enter our store – a job at Telstra is for you!

​We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website: