Solution Designer

Last updated 6 days ago
Location:Macquarie Park
Job Type:Full Time

Job Title: Solution Designer

Location: Macquarie Park

Position Summary

The primary role of the Solution Designer is to take high-level customer/business requirements and translate them into cost effective technical, functional, and operational design specifications and work with the solutions all the way through into post go-live. This role reports into the Associate Director, Service & Fulfilment and will be responsible for new development and enhancements to the applications within the respective domain, ensuring their end-to-end operability in accordance with Optus IT’s strategic standards.

Solution Designers will focus on domain related projects and change requests. The Solution Designer will also be responsible for scoping and time/cost estimation of development activity. They will form part of the build/test/implementation DEVOPS team following the design through to realisation, and will become the broad knowledge expert at the business and technical level for the applications within the domain. The role will need to build and establish an effective communication matrix with subject matters experts within the domain and outside. The role will be required to be the acknowledged subject matter expert for at least one application within the domain.

Key Responsibilities

  • Leading projects within the IT Core Systems Service & Fulfilment domain to agreed timelines and budget
  • Work with all levels of Business units in understanding business problems and initiatives
  • Perform consultancy and advise of solution options for Business problems
  • Perform lead role in the development lifecycle of large and complex projects from the initial scoping, devising and documenting high level and detailed technical solutions, reviewing all stages of testing and managing the deployment of the solution into production;
  • Work closely with different technical groups and SME’s to fulfil e2e solution objective
  • Engage vendors (local and offshore), negotiating solution costs and ensuring quality control over their deliverables
  • Confident presentation skills to Business and non-IT resources
  • Ensure solutions conform to the strategic domain roadmap and adhere to the standards set by the Solution Review Board and Enterprise architects
  • Work independently but with guidance from a System Domain Architect or Associate Director
  • Act as an application SME within an e2e Project
  • Understand solution standards, guidelines, policies and best practice for technology, application and data within the domain
  • Provide timely and detailed Domain knowledge for use by Architects and Domain Architects in support of development of the overall IT Strategy and other architectural artefacts

Experience and Qualifications

  • Minimum 6 years applied experience in IT
  • Practical experience in 1 or more OSS areas: Service Fulfilment, Service & Resource Inventory, Catalog driven Fulfilment, Discovery & Reconciliation, Service Order Management
  • Experience in 4+ years in project delivery
  • Experience in 4+ years in the Fulfilment domain
  • 2+ years’ experience in a programming language including experience in an object- oriented language and DB (i.e. Java, Groovy, PL/SQL)
  • Demonstrate experience and detailed understanding of 1+ of the following areas:
    • Application or integration architecture
    • Data modelling
    • Technical or infrastructure architecture
    • Network or technology architecture
  • Practical experience in 1+ Market Segments:
    • Consumer
    • Small Medium Business
    • Corporate
    • Wholesale
    • Networks
  • Demonstrated knowledge of 1+ of the following products:
    • Post paid mobile
    • Pre paid mobile
    • Fixed line telephony
    • Fixed line broadband
    • VoIP
  • Experience and understanding in 2+ of the following:
    • Mobile networks
    • IP Networks
    • Transmission

Optus believes in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.


Heads Up!
Due to the fast paced nature of our business, vacancy close dates may change, so make sure you apply today!