Group Claims Consultant

Location:Sydney

Are you the kind of person that thrives on providing customers with an exceptional service? Would you like to develop a career in Group Claims? If you have answered yes to these questions, a role in our growing Life & Investments business could be just what you’re looking for. As one of the world’s leading insurers and a brand that people trust, we are committed to assessing claims in a fair and timely manner. This approach has helped us achieve a well earned reputation for our superior claims service.

Join one of our high performing Group Claims teams and challenge yourself to provide our customers with an outstanding service as you assess and manage a portfolio of Life Risk Disability (Group) claims.

As a Group Claims Consultant you’ll demonstrate a working knowledge of medical terms and concepts which will enable you to interpret reports and apply your knowledge to the assessment process. You’ll understand the main concepts of the Life Insurance Act as it relates to assessing claims, and you’ll be well versed at maintaining regular contact with customers and clients. An understanding of the basic elements of financial assessments for individuals and sole traders will also be a distinct advantage in this role.

You’ll possess an enquiring mind, a ‘can-do’ attitude and the ability to challenge other peoples thinking when necessary. We are ideally looking for individuals who have a background in Allied Health, the Legal profession, Physiotherapy and/or Rehabilitation.


We’ll provide you with excellent training to support your learning and as a long-standing player in the insurance industry we make every effort to address the career development needs and plans of our employees to ensure their success in the future. In return for your commitment and hard work Zurich can offer you competitive remuneration, an excellent bonus structure, and employee discounts. Moreover, Zurich supports and promotes a flexible working culture.

So make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work with us. Apply today!