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Last updated 2 months ago
Job Type:Full Time

Our Story

Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world’s leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail space.

Every day, our people play a vital role in our purpose to ‘create extraordinary places, connecting and enriching communities.’

Your opportunity

We have an opportunity available in our Retail Account Services team for a confident and switched on Credit Administrator to work specifically with our BrandSpace business. BrandSpace works with brands, marketers, and their agencies to find powerful ways to connect with the Westfield audience, in short term leases within kiosks or vacant spaces.

As a Senior Retail Account Administrator, you will assist and act as 2IC in relation to reporting to management, governance, and oversight of compliance, best practice processes, and the collection of debtors in a timely and professional manner.

A snapshot of your role:

  • Open new and maintain existing customer accounts, ensuring all legal paperwork is current and enforceable
  • Undertake daily banking of rent received and action the cash receipting process
  • Complete regular reconciliations of all outstanding accounts, conducting outgoing collections calls when required
  • Maintain involvement in weekly/monthly/year-end debt review meetings and drive consolidation and analysis of financial results to achieve debt targets
  • Liaise/coordinate with Operations to ensure that all bump-in run sheets have been delivered to the centres on time
  • Assist running and overseeing the management of weekly reports to ensure both effectiveness and efficiency of the team.
  • Manage and coordinate all storage room bookings/compliance undertaken and booked through Salesforce for Brandspace clients

The role is being offered as a full-time position and will be based from our Sydney Support Office, located conveniently above Westfield Sydney.

What will set you apart from the rest?

We’re looking for a self-motivated, confident, and detail-orientated individual, who enjoys working in a fast-paced environment. You’ll have experience in a collections/debt recovery role or similar, and through this, you’ve gained confidence when dealing with a range of different stakeholders. You’ll have excellent written communication skills, and be able to demonstrate an ability to manage multiple priorities too.

  • Knowledge of CRM system (Salesforce) – (preferred not essential)

What sets us apart from the rest?

  • Diverse career paths across our vertically integrated business
  • Ability to innovate in a company that not only encourages it but will facilitate it
  • Competitive benefits including 18 weeks parental leave, volunteer days to work with our charity partners, health and wellbeing discounts and the ability to purchase extra annual leave

Our diverse and inclusive workforce is not only something we’re proud of but something we’re committed to. We encourage and support our people to bring their ‘whole selves’ to work every day. This is because we believe all our differences contribute to our success and ensures a workforce that reflects the customers we serve. Our commitment is backed by executive and employee-led working groups including All Abilities, LGBTI, Mental Health & Wellness and Gender Equity alongside other initiatives such as our Reconciliation Action Plan to grow our Aboriginal and Torres Strait Islander workforce.

If this sounds like you, apply today to make extraordinary happen! Should you have any questions, or want to discuss the role further, please reach out to Kylie Stephens, Talent Acquisition Business Partner, on 02 9028 8349.