ANZ Sales Manager, Commercial

Location:Melbourne
Job Type:Full Time

Job Description

You'll have full ownership and responsibility for managing sales activities and ensuring the achievement of significant new and existing customer rev gen targets that support the company’s objectives in a dynamic market with the help and support of your team.

You will possess strong sales leadership experience, as well as deep knowledge of sales cycles likely from his/her experience as an individual contributor. This person will play a key role in leading a highly transparent and motivated sales team that focuses on Zendesk's core accounts. We seek an extraordinary and experienced sales leader who will develop and execute a multi-faceted sales strategy to gain market share and build the highest levels of customer and team happiness.

Responsibilities:

  • Provide strong leadership, vision and direction

  • Build and lead a high performing sales team

  • Track and analyze sales activities to understand and capitalize on buying trends and patterns

  • Be accountable for the attainment of assigned new customer acquisition and financial performance targets

  • Support direct reports by participating and leading in prospect meetings and engaging other corporate resources as required

  • Ongoing mentoring and development of the sales team, includes recruiting, on-boarding and training new sales employees

  • Conduct weekly forecast meetings. Mentoring direct reports on strategies to drive closure

  • Report on all aspects of the business to senior sales management

  • Working closely with other teams; field marketing, outbound sales development to drive market awareness and build pipeline for sales team to achieve revenue targets

Required Skills:

  • Preferred 7 - 10 years of software sales experience in an individual contributor and management role

  • Must have a proven track record of success, driving revenue growth against quota and increased profitability in the software industry

  • Minimum of 2-5 years sales management experience

  • Currently and successfully managing a team of Sales Account Executives in a B2B software environment

  • Excellent presentation and listening skills

  • Ability to hire and train new Account Executives

  • Ability to provide accurate forecasting and pipeline development and management

  • Ambitious, self-directed with a passion to succeed

  • A creative, out of the box thinker

  • Must be analytical and metrics driven through all stages of the sales cycle

  • BA/BS degree required


Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.


Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to fosterdiversity & inclusionin the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.