Retail Claims Case Manager


Are you the kind of person that thrives on providing customers with an exceptional service? Would you like to develop a career in Retail Claims? If you have answered yes to these questions, a role in our growing Life & Investments business could be just what you’re looking for. As one of the world’s leading insurers and a brand that people trust, we are committed to assessing claims in a fair and timely manner. This approach has helped us achieve a well earned reputation for our superior claims service.

As a Retail Claims Case Manager you’ll be responsible for undertaking the assessment and management of a portfolio of long term claims. This is a great entry point into the Life Insurance industry and will provide you with an opportunity to develop your knowledge of policy terms and conditions, as well as advance your skills in customer care and stakeholder management.

Our ideal candidate will possess an enquiring mind, a ‘can-do’ attitude and the ability to challenge other peoples thinking when necessary. We are looking for individuals who have a background in Allied Health, Physiotherapy and/or Rehabilitation, or an administration/customer service background and are now looking to develop a career within Life Insurance. Alternatively, you will have managed long term claims in a previous role and be looking for a new opportunity where there is a focus on career progression and development.

We’ll provide you with excellent training to support your learning and as a long-standing player in the insurance industry we make every effort to address the career development needs and plans of our employees to ensure their success in the future. In return for your commitment and hard work Zurich can offer you competitive remuneration, an excellent bonus structure, and employee discounts. Moreover, Zurich supports and promotes a flexible working culture.

So make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work with us. Apply today!