Lead Payroll Officer - BSC

Location:Dandenong South
Job Type:Full Time

Primarily responsible for the management of full end to end Overpayments process including the recovery process for all current and former employees as directed by the Business Services Centre (BSC) Management team. The role requires the ability to apply problem solving skills and analysis to understand how the overpayment has occurred. Additionally, this role will work with business stakeholders such as HR, finance, payroll processing team, etc to manage the recovery of the overpayments as per the Downer BSC Overpayment procedure.

Responsibilities include:

  • Investigate overpayments once identified including Root cause analysis
  • Being able to calculate/ reconcile overpayments manually
  • Working with stakeholders to manage acceptable repayment plans where applicable
  • Follow Bad-debt write off process where applicable
  • Work with Debt recovery agencies if overpayment is unable to be recovered
  • Monthly reporting to the business including Status reporting and audits
  • Maintain overpayment procedures and provide feedback including standardised approach to overpayment recovery across the business.
  • Maintain and audit data integrity of overpayments
  • Reduce the outstanding overpayment balances as per the set KPI’s as documented and agreed with BSC Management for this role on a quarterly basis

Qualifications, skills and experience:

  • Experience in end to end process of managing overpayments
  • HR/Payroll services experience in an autonomous role with a high volume of transactions (minimum 700-800 emps)
  • Minimum of 3-4 years’ experience using SAP/ Spinifex payroll systems
  • Minimum of 5 years’ experience in end to end payroll processing, payment summary processing, payroll reconciliations, overpayment & recovery procedures and legislation requirements
  • Work with minimum supervision in a large processing team
  • Able to effectively communicate, work and build relationships with a range of relevant internal and external stakeholders as per below
  • Able to apply knowledge of relevant legislation, policies and procedures to resolve overpayment and recovery queries
  • Able to effectively plan and organise time to ensure that all deliverables are met in line with KPI’s and personal goals
  • Able to follow and maintain procedures and policies to deliver an effective service to relevant stakeholders
  • Able to work in a fast paced and rapidly changing environment, and shift priorities as required

What you'll get in return

This is the perfect opportunity to join a supportive team environment where the company rewards its employees by providing good working conditions, paid parental leave, salary sacrificing and significant career development prospects. An attractive remuneration package will be offered to the right person.

If you require further information on this great opportunity, please contact the recruitment team via email rosa.vankuyk@downergroup.com