Executive Manager Advanced Analytics

Job Type:Full Time

Job Expectations

Reporting to the General Manager Customer Data & Analytics, the Executive Manager Advanced Analytics is responsible for developing and delivering the analytics roadmap to provide analysis and recommendations that will direct and track Business and Residential Sales and Marketing strategic initiatives. This is a great opportunity to change our approach to customer experience by optimising pricing and revenue, winning in competitive segments and delivering broadband for everyone.

This role will engage with senior leaders to identify and resolve business problems by leading a team of senior analysts to deliver solutions using data with advanced analytic capabilities. Strong experience in developing and delivering strategic roadmaps, leading small teams, presenting results and recommendations and delivering outcomes for the business will be critical to the success of this role.

A bit about your role

Outlined below are the core duties that the Executive Manager Advanced Analytics will be responsible for delivering:

  • Develop and deliver the customer analytics roadmap to provide analytics that is timely, accurate and value adding to direct strategic initiatives.
  • Provide line management for senior analysts to assign work, manage performance and provide career guidance.
  • Working with senior executives across various business units, identify business problems and opportunities for data and analytics to add value to the organisation.
  • Identify and develop new techniques for analysis to solve business problems.
  • Act as the CX Analytics SME for RSM and BSM data sets.

A bit about you

The successful candidate will likely display a proven track record working for large commercial organisations, preferably in either Telecoms, Finance or Consulting and demonstrate considerable experience managing teams of Data Analysts and Data Scientists to solve business problems through effective analytics and statistical modelling on large datasets.

You will retain significant experience writing SQL queries on relational databases and data warehouses, using statistical modelling techniques and the use of R, Python, SAS or relatable coding language to analyse large datasets.

Critical to the role is the ability to engage successfully with stakeholders from all levels to define the scope of work needed and develop recommendations to address specific business needs based on the critical analysis of large datasets and the identification of relevant trends, patterns and issues. To this end, you will also be a confident presenter, capable of effectively articulating recommendations in both a written and verbal format.

Life at nbn

At nbn our people have a clear and shared purpose - empowering Australians to and redefine the way they live, work and play into the future. As one of the Australia’s largest infrastructure projects ever undertaken in Australian history, you’ll be part of a team building a brighter future for the country.

In your personal career, you’ll benefit from technical training for professional development, leadership programs and access to the latest technology, as well as being led by a diverse executive team.

nbn is committed to an inclusive, flexible and supportive workplace. We strive to ensure that any barriers that may exist are removed to allow everyone equal opportunity to thrive and succeed, regardless of factors such as gender, those who identify as First Peoples, LGBTI+ status, cultural background or disability. We actively focus on encouraging diversity and ensuring that all our people have fair opportunity to reach their career aspirations and potential.

Continue the conversation

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role will be a permanent position.

At nbn our people and our planet matter. We have an unwavering commitment to the wellbeing and safety of our employees so that everyone goes home safely each day and can perform at their peak to deliver the nbn™ network. nbn also aims to build a network that minimises energy use and can be operated with minimal impact on the environment.

Worker Type


Time Type

Full time