Customer Experience Specialist - Accounting

Location:Auckland
Job Type:Full Time

What is Xero?

At Xero, we’re here to make running a business beautiful. By making small businesses more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’re building a stronger economy that can change the world.

Meet the team:

We are a group of passionate and experienced accounting specialists. We love delivering world-class support to small businesses and accountants around the globe, empowering them to #dobeautifulbusiness

How do we do this?

Our customers contact us online and we usually respond the same way, however sometimes it’s easier to talk someone through their questions over the phone, giving them a beautiful support experience. Through these interactions with our customers, we educate them to make sure they get the best out of our software.

But that’s not it, to ensure we deliver world-class support, we continually encourage our team to learn and flourish by providing opportunities to upskill and specialise in the areas that interest them. There is even the chance to complete your CPA through Xero. We are a place where personal development, innovation, and change are not only inspired but also celebrated.

Sounds good, right? It gets better...

The best teams deserve the best, so from a beautiful environment (table tennis and barista coffee included) to extensive benefits including company shares and flexible working, we love rewarding our people. You’ll feel at home here. Leave your suit in the wardrobe (it’s all smart casual) and start loving Mondays again.

What do we need from you?

  • Most importantly, an Accounting degree - practice experience is a bonus!
  • Able to start 23 March 2020
  • High level of attention to detail and strong problem-solving skills
  • Fantastic communication skills - both written and verbal
  • Initiative and ability to self-manage
  • A team player attitude, you love to collaborate and pro-actively assist other team members
  • And most of all, having fun while doing it

We want to hear from you! Apply today with your CV and cover letter to become a part of this fun and growing team!!